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Mac Haik Ford - Service Center
Desoto, TX
312 Reviews
312 Reviews of Mac Haik Ford - Service Center
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April 23, 2018
Great Service Had a great experience this time - took my vehicle in and was serviced during the time frame quoted to me; they were very fast and friendly, very eff Had a great experience this time - took my vehicle in and was serviced during the time frame quoted to me; they were very fast and friendly, very efficient. More
by PAMJONES0
Verified CustomerEmployees Worked With
Dan
April 23, 2018
Excellent Service at Quick Lanes I use Quick Lanes at Courtesy Ford from where I'm from in Rome Georgia for all my vehicles. Great team there. So working in Lancaster, Tx. and far f I use Quick Lanes at Courtesy Ford from where I'm from in Rome Georgia for all my vehicles. Great team there. So working in Lancaster, Tx. and far from home, my truck comes up due for a service. I looked for a Quick Lanes here in Texas, hoping for the same level of service... I found it. No appointment , Just walked in. The service team at Mac Haik Quick Lanes was great, They took good care of my truck, got me in and out fast for a Saturday afternoon, and at a very reasonable price. Made me feel welcome from the time I got there till the time I left. They even had Georgia Bull Dogs on the sports channel on TV when I got there, (timing is everything). Made me feel like home. More
by RC
Employees Worked With
Chad
April 21, 2018
Great! It was cold on Saturday morning, terrible weather, unfortunately, I was 1 hour late for the appt., and they still accommodated me. Super nice, friend It was cold on Saturday morning, terrible weather, unfortunately, I was 1 hour late for the appt., and they still accommodated me. Super nice, friendly and understanding. More
by mm
Employees Worked With
Dan
April 21, 2018
Great Service Quick, friendly and efficient. They took me home and picked me up when I informed them I needed transportation and got me a loaner car. then my car w Quick, friendly and efficient. They took me home and picked me up when I informed them I needed transportation and got me a loaner car. then my car was wash. Plus they repaired my car 🚗. I had great service More
by PRAYERPILLOWS
Employees Worked With
Carlos
April 20, 2018
C'mon Man I took my truck in for a recall and a couple of other things. The recall is a relatively short check if there is no problem and the other two things I I took my truck in for a recall and a couple of other things. The recall is a relatively short check if there is no problem and the other two things I asked them to look at is a wind noise in the drivers door...( second time I have had it in for that issue) and for the display screen for the raidio, nav ect.............The screen seems to change between night and day multiple times throughout the day and the phone has locked up 3 times. I would have to turn the truck off and back on to get it to where the call would disconnect. My service adviser was upfront and said they may not have time to look at the display because of the workload and I told him that was fine if he didn't feel like they could get it done let me know and i would reschedule that for another day. I took my truck in at 7:45 am....At 5:00 I went to the dealership to follow up on my truck because I could not get anyone to answer my calls. When I got to the dealership my truck was coming down off the rack............and the only thing that was done was the recall..........Really!!!!!! Still have wind noise and now I get a little longer to evaluate the screen problem More
by djsulli185
Employees Worked With
Jose
April 20, 2018
Recall I had a recall on my 2014 musyang. Was reluctant to taketo dealership because things always take so long. Spoke with Dan Hughson. He made the process I had a recall on my 2014 musyang. Was reluctant to taketo dealership because things always take so long. Spoke with Dan Hughson. He made the process painless. Would recommend dealership and Dan anytime. More
by jmm51762
Employees Worked With
Dan houghson
April 20, 2018
Excellent service The Service Advisor was very knowledgeable and helpful in assisting me in determining the best service for my car. He listened to my concerns and was The Service Advisor was very knowledgeable and helpful in assisting me in determining the best service for my car. He listened to my concerns and was very friendly. More
by gfarm1112
Employees Worked With
Sydney Watson
April 20, 2018
Diagnostic Evaluation My initial contact with Mac Haik Ford was based on distance convenience and was most fortunate to work with Mr. Dan Hughson. Mr. Hughson's attention My initial contact with Mac Haik Ford was based on distance convenience and was most fortunate to work with Mr. Dan Hughson. Mr. Hughson's attention to my request was received with ease because I knew my vehicle was in good hands. I would like to commend Mr. Hughson on his exemplary customer service and professionalism. Thank you Dan and Mac Haik Ford. T More
by therese.quinata
Employees Worked With
Dan Hughson, Service Dept., Mary, Accounts Receivables and Patricia, Comptroller
April 20, 2018
A customer waiting area clean,comfortable with a nice staff My customer service rep, Sidney, was friendly and helpful finding constructive ways for me to save money and to drive a safer vehicle. Thank You for My customer service rep, Sidney, was friendly and helpful finding constructive ways for me to save money and to drive a safer vehicle. Thank You for going to great lengths in giving me quality service. More
by WILLISHML
Employees Worked With
Sidney Watson
April 20, 2018
Excellent Service Fast & Prompt! Thank you Mac Haik Always very friendly staff and clean facility I will recommend them for any sales and service needs Thank Fast & Prompt! Thank you Mac Haik Always very friendly staff and clean facility I will recommend them for any sales and service needs Thank you again, I will return for future services. Bridget More
by TROUTMANMOTORS
Employees Worked With
Jon Jensen
