Mac Haik Ford - Service Center

Always come here I am a regular customer and come here all the time for whatever my car needs and I appreciate the service and the customer service. I am a regular customer and come here all the time for whatever my car needs and I appreciate the service and the customer service. More

Great customer service Great experience, really nice staff. Fast and efficient, would recommend to friends and family. Thanks for for making my day end on a good note Great experience, really nice staff. Fast and efficient, would recommend to friends and family. Thanks for for making my day end on a good note More

Not good I had a good experience with them replacing the latches on all of the doors that were recalled. The huge problem was when I brought it back because on I had a good experience with them replacing the latches on all of the doors that were recalled. The huge problem was when I brought it back because one of the windows fell down into the door when I rolled down the window. I had an appointment for them to fix it. I went in and told a large white man that I had an appointment and what it was for. He said the window had nothing to do with the latches. I told him it was not like that before and that it did have something to do with it. I was highly upset. He didn’t go to the computer to see that I had an appointment or even ask what my name was. So one of the service guys walks over and says he’ll look at it. Another service guy asked for my info and got me checked in. I told the other guy that was very rude to me that he needed better communication skills. He said “yes ma’am” this guy does nick t need to be in customer service. Horrible attitude... They fixed it and I picked the car up later that day. Lance Harris was my service guy. He was great and wasn’t in the day I came back. The guy that checked me in and out on that day was great too. Black guy. Can’t remember his name... More

Service and sales Service took a little longer than I expected but overall experience was good. Edwardo only problem was I was told I would get 2 years of free oil chan Service took a little longer than I expected but overall experience was good. Edwardo only problem was I was told I would get 2 years of free oil change when I purchased new vehicle. It didn't happen. Next time I'll be sure to get it in writing. More

Great Service Dan is the man! I actually come here from Grapevine to make sure Dan is the guy helping! Always a great experience. Quick and Easy every time. Dan is the man! I actually come here from Grapevine to make sure Dan is the guy helping! Always a great experience. Quick and Easy every time. More

Quick Lanes The team down there always go over and above their duties. The guys on inside and outside. I'm always greeted by name, plus they're friendly and conce The team down there always go over and above their duties. The guys on inside and outside. I'm always greeted by name, plus they're friendly and concern about my needs. More

Fast and efficent Mac Haik exceeded expectations. Replaced my motor quickly and were a pleasure to work with. The price was right and the communication was extraordin Mac Haik exceeded expectations. Replaced my motor quickly and were a pleasure to work with. The price was right and the communication was extraordinary. I will definitely return in the future. Thank you More

Seevice Randy was great and I was in and out within an hour. He explained the service and was I happy with what they did. Even had lunch with my daughter who Randy was great and I was in and out within an hour. He explained the service and was I happy with what they did. Even had lunch with my daughter who works next door. More

Saturday Service I brought my truck in on a Saturday as I have done most since I’ve begun to use MakHaik Ford. My experience here has always been great! They are alway I brought my truck in on a Saturday as I have done most since I’ve begun to use MakHaik Ford. My experience here has always been great! They are always so friendly and seem to have genuine interest in taking the best care of their customers. More

Service Department Oscar in Service work hard to get my car repaired in a fast and efficient way. Oscar was really kind. The only thing I didnt like is the Service Depar Oscar in Service work hard to get my car repaired in a fast and efficient way. Oscar was really kind. The only thing I didnt like is the Service Department they dont have loaners while they repair your car. But they do go the extra mile to save you money. More