Mac Haik Ford - Service Center

Great service I have a maintenance package. That’s a great program Great service great. People. A great timely Manner. For my oil change. Would recomme I have a maintenance package. That’s a great program Great service great. People. A great timely Manner. For my oil change. Would recommend this to everyone. I appreciate your business. More

Need to inform the Customer Took longer than expected The charge for the filter I was informed but not the charge for replacing it therefore price was higher than expected Took longer than expected The charge for the filter I was informed but not the charge for replacing it therefore price was higher than expected More

Outstanding and friendly service with perfect advice I gave this rating due to both, the sales rep and the mechanic gave me advice that will help me save money, time and stress. THANK YOU!!! I gave this rating due to both, the sales rep and the mechanic gave me advice that will help me save money, time and stress. THANK YOU!!! More

Service repair for 2015 F150 Overall an excellent rating, the only negative was the length of time my vehicle was out due to the service. The vehicle was dropped off at 7:15 Frida Overall an excellent rating, the only negative was the length of time my vehicle was out due to the service. The vehicle was dropped off at 7:15 Friday morning and was not ready until Saturday afternoon, about an hour and half before closing. The work done was to replace an electronic throttle body on an F-150. More

Check engine light Awesome!!! I took my 2015 mustang in for a CEL and a burning smell. It was out of standard warranty so I knew there would be a $100 deductible for t Awesome!!! I took my 2015 mustang in for a CEL and a burning smell. It was out of standard warranty so I knew there would be a $100 deductible for the extended warranty. They kept the car for 3 days and could not repeat the smell (I haven’t smelled it since) and cleared the misfire codes. When I went to pick up the car Dan refused to take any money for their work. More

work was done in a timely matter and was done very well you can take it to the bank that the service was very good and was done very well you can take it to the bank that the service was very good More

Service visit I went in for Routine maintenance on my escape They were very fast and I was done in a short time. They have a comfortable waiting area with lots of I went in for Routine maintenance on my escape They were very fast and I was done in a short time. They have a comfortable waiting area with lots of refreshments More

Recall The service was great everyone was nice and friendly snd knew what needed to be done. They where also fast in the service recall. Great work The service was great everyone was nice and friendly snd knew what needed to be done. They where also fast in the service recall. Great work More

Spend $63K On A F150, Get No Loaner For Recall Took my F150 to Mac Haik as a result of two manufacture recalls that were announced simultaneously. After spending $63K for the truck at this dealer, Took my F150 to Mac Haik as a result of two manufacture recalls that were announced simultaneously. After spending $63K for the truck at this dealer, one would assume if it had to go back because of a manufacture defect that took all day to repair, someone would be offering a loaner. In my case, the truck had two recall notices. Not everyone has two vehicles, so when I inquired about a loaner, I was told "We don't do loaners." So what am I suppose to do without a car, I asked? "We don't do loaners, so you'll have to rent a car." The service guy followed that up with, our shuttle driver can take you home. OK, so when I return with my rental car to pick up my truck, how do I get the rental car back to the rental agency. Total confusion because Mac Haik does not do loaners when they have to keep my car for a FORD manufacturing defect. This dealership will never see another $63K from me. More

Great service I always decide great service at Mac Haik. No complaints. Thanks for your attentiveness to my needs. I appreciate all of you a great deal. I always decide great service at Mac Haik. No complaints. Thanks for your attentiveness to my needs. I appreciate all of you a great deal. More