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Mac Haik Ford - Service Center

Desoto, TX

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312 Reviews

312 Reviews of Mac Haik Ford - Service Center

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December 30, 2018

High Service Cost Took me sons truck for service, To change 1, 1 radiator to remove and replace I was charged $705. $125 for sure arts and $580 for labor. Called Fires More

by PissedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Troutman
December 30, 2018

my truck was low on motor oil,truck was not wash, The service was poor my truck was low on oil with a oil change and it not reprogram,my truck was not wash i was come off a trip for work. i not told i More

by RICKEYTHOMPSON131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Troutman
December 30, 2018

Called three times never got a call back, still waiting Ford ordered a part for my car, suppose to be replaced, called to set appointment, never got a call back, this is not good service. More

by monicah123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
December 25, 2018

Awesome Great service, took care of my sensor problems. Had oil change. They were polite friendly and willing to answer any questions. Good job well done. More

by DTHOMAS7166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hughson, Lance Harris, Mike Hill
December 24, 2018

Great service, attentive staff I enjoyed my 1st service experience..The staff was friendly and they were able to answer all my questions. I also liked that waiting area was clean an More

by JAYMAN2838
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Newcomer, Sydney Watson
December 22, 2018

Auto repair Great service, friendly , kept me informed. Timely as possible pick up and drop off appreciated as well, nice comfortable and water , coffee waiting More

by KDAY1338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney, Oscar Sanchez
December 21, 2018

2016 Ford Fusion We had very Good service. The Employees were very Friendly. Our wait time was shorter than we expected from what we had been told at arrival.. More

by retired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Newcomer
December 21, 2018

Very Delightful!!! The staff was very accommodating,polite and professional. My issue was handled in a timely manner and I was kept aware of the progress throughout the More

by TMOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Harris
December 19, 2018

Great Service Department Everyone in the service department was very friendly and helpful. My service was great. It was my first service visit so I was greatly impressed. More

by judie0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Newcomer, Steve Anthony
December 14, 2018

Oil change and Good service but it be much better if you speed up doing oil change. People were very nice to me also offered me some coffee that was nice thank you a More

by jesse28rojas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Correa, Lance Harris, Brenda Granillo, Brandy Molina, Jason Troutman, Steve Anthony
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