Mac Haik Ford Desoto

Professional Service Advisor My Service Advisor was very professional and he advised me on what needed to be done on my truck and the time frame on completion. My Service Advisor was very professional and he advised me on what needed to be done on my truck and the time frame on completion. More

Stay Away!!! The service department is awful! My husband recently bought a brand new F-150 from Mac Haik Ford. The next day, he noticed that a minor repair was nee The service department is awful! My husband recently bought a brand new F-150 from Mac Haik Ford. The next day, he noticed that a minor repair was needed. Mac Haik Ford told him when to come back because they had to order a part. Instead of informing him that the part hadn’t come in, they waited until he showed up for the appointment to tell him that they had to reschedule. At the rescheduled appointment, they drove his truck over 20 miles (he had a tracker in the vehicle), driving over 90mph. When my hubby questioned them, they lied and said that the truck never left their premises. After the truck was supposedly fixed, we noticed the same issue a few days later. After rescheduling yet again, when my husband showed up for his appointment he was ignored. He was not acknowledged. If I could give the Mac Haik zero stars or even a negative number, I surely would!!!! More

Good service I was well informed that everything that was going on with my truck, I did however wanted to view the changes done. Overall good service. I was well informed that everything that was going on with my truck, I did however wanted to view the changes done. Overall good service. More

Best service Was in and out in 20 minutes will recommend anyone to come here best dealership in town can’t wait til my next visit thank you Was in and out in 20 minutes will recommend anyone to come here best dealership in town can’t wait til my next visit thank you More

Good Customer Service My salesperson kept me informed of what was being done as far as finding out what was wrong with my car. He was very friendly and even help me with ot My salesperson kept me informed of what was being done as far as finding out what was wrong with my car. He was very friendly and even help me with other issues unrelated to why I had brought my car in. More

Everyone is always kind and professional! The staff is always willing to work me in and they do a terrific job on my car! They are very professional as well. They are excellent! The staff is always willing to work me in and they do a terrific job on my car! They are very professional as well. They are excellent! More

My Explorer I was a customer back in the old Doug Stanley days. My service advisor Sydney Watson is awesome.He kept me up to date on what was going on with exp I was a customer back in the old Doug Stanley days. My service advisor Sydney Watson is awesome.He kept me up to date on what was going on with explorer. More

Great. We have been a customer long before Mac Haik. Steve Anthony has been the best. We refer many people to your dealership and hope the service continue We have been a customer long before Mac Haik. Steve Anthony has been the best. We refer many people to your dealership and hope the service continues. More

Service Advisor is awesome Our service advisor is awesome. We always ask for Oscar and he provides great service and communicates status effectively. I would recommend him any Our service advisor is awesome. We always ask for Oscar and he provides great service and communicates status effectively. I would recommend him any time. More

Incomplete services I found out that I have paid for services that were not completed. I never got my free oil change. Service manager changes because they are unf I found out that I have paid for services that were not completed. I never got my free oil change. Service manager changes because they are unfair. More