Mac Haik Ford Desoto

Quick and easy!!!!! It was a quick and easy experience and I was in and out of the dealership in no time, for the first time ever with a dealership...... It was a quick and easy experience and I was in and out of the dealership in no time, for the first time ever with a dealership...... More

J-CUZ is AWESOME! J-Cuz is an awesome, sales man. He worked hard to get the price I wanted for my trade-in and the price range I need to purchase my pre-owned 2014 Fo J-Cuz is an awesome, sales man. He worked hard to get the price I wanted for my trade-in and the price range I need to purchase my pre-owned 2014 Ford Focus. Wonderful experience. Clarence in finance was great explained every thing, answered any questions I had. More

Buying Experience Jeff Carter with Mac Haik Desoto Pre-owned Internet Sales This is the best gentleman, in my professional opinion, if you’re in the market for a vehic Jeff Carter with Mac Haik Desoto Pre-owned Internet Sales This is the best gentleman, in my professional opinion, if you’re in the market for a vehicle you need to get acquainted with how to get the best deal possible. It was as easy as deciding what vehicle I wanted to buy, which was a Jeep Compass Sport, then Jeff searched the internet , then offered me a price lower than what he could find on line. All the shopping was done for me so I knew I was getting the best solution for my needs. Just to be safe I went, I always suggest a person checks this out, to edmonds.com to get a fair market price of the Jeep I was interested in purchasing. Jeff’s price was over $2,000 less than what Edmonds could locate in the area. Kelly’s Blue Book use to be the “go to” resource for car worthiness but Edmonds is the most up to date site of true market value. I actually entered the Jeep’s VIN number to do a spot on internet search. Not only do you get the best price, you also get great customer service. I am a person that hates buying cars, going to market in Mexico, and just dealing with price negotiations. I wish what the price was on the car is what you paid at every business that sells automobiles. However, we know that’s not the case unless you go to a place like CarMax which I would not recommend. So by Jeff shopping the internet for me in reference to an identical Jeep, he just beat the best price found so I was confident I was getting a better deal had I spent countless hours researching and shopping myself. Jeff’s fellow employees work together as a team; all put forth an effort to make the process simple. When I signed the buyer papers with the finance manager there were no last minute surprises. She even went as far as discussing my credit report by pointing out suggestions that would improve my score. I have Identity thief and my credit is a mess so I’m currently working with a company getting it cleaned up and accounts that aren’t mine removed. I had totaled my previous jeep so even though it was not the right time in my ID theft resolution, Mac Haik took that into consideration making the financing a breeze. So don’t hesitate to call to get your next car, Jeff Carter at Mac Haik, even if you have challenged credit issues. You can reach Jeff Carter by calling Mac Haik’s main number and asking for him in pre-owned sales: 972-274-8365. Text him at 972-971-7920 and/or email at jcarter@machaikdesoto.com. Most of my interaction with Jeff was from texting and emails; saving me time of constantly going into the dealership which is something as I mentioned above I despise. It took me one day to look, follow-up was from the comfort of my environment by texting, phone, or emails, and then the second visit was delivery of my new Jeep. Can it get much easier? This dealership has really put the car buying industry into the future by utilizing the internet for locating cars for comparison. They simplify the purchasing process, saving me time, money, and most important I felt in control. Due to Mac Haik’s business ethics, coupled with their system approaching customer needs, it was an enjoyable car buying experience that I have never encountered in the past with other dealerships. Glenn Steelman TCU Alumni Phi Gamma Delta Petroleum Club of Fort Worth National Honor Society More

Wes Mendoza Brought in company truck with a list of problems. Wes took care of everything and actually answered the phone when I called, was very pleasant, and g Brought in company truck with a list of problems. Wes took care of everything and actually answered the phone when I called, was very pleasant, and got me back into my truck by 5:00 pm the same day. He is a true pro and I will now have the whole fleet serviced there. Great Job. More

No help in obtaining a car rental reimbursement when a car i I have contacted this dealership several times to get a 60 dollar credit for a car under warranty. I received no help from them or FORD Corporate. S I have contacted this dealership several times to get a 60 dollar credit for a car under warranty. I received no help from them or FORD Corporate. Shame in both of these entities. U paud close to 30 grand for my car with the extended warranty. No one will help for a 60 dollar reimbursement. Think about doing business wit these entities before you spend your money. MYbe another compAny will care more about your experience with th. More

Service Dept Stands Behind Their Work First time Mac Haik service dept customer. I recently bought a 2015 F250 for towing a large 5th wheel RV, but the Ford dealer I bought it from is over First time Mac Haik service dept customer. I recently bought a 2015 F250 for towing a large 5th wheel RV, but the Ford dealer I bought it from is over an hour away from home. I scheduled an appt for my second oil change/tire rotation during a small time window I had between RV trips. Just before the appt, a major issue with the truck arose. It turned out that this would require extensive work. John, the Service Advisor, made sure that all the work needed was completed and kept me updated with status and outlook. We left the next day on an RV trip from Dallas to Minnesota during which the F250 developed a diesel fuel leak. Upon arrival in MN, one call to John initiated a process that resulted in a repair by a MN Ford dealer that Scott, the Mac Haik Service Manager quickly agreed to pay for since it was part of the repair done at Mac Haik. I was in/out the same day in MN with $0 out of my pocket because Scott quickly, with no hassle, agreed to work directly with the MN Ford dealership to pay for the repair. I look for high quality customer service with good communication and fair pricing from any service provider. When a hiccup like this happens (especially for a complex machine like an F250 6.7L diesel) I also look for someone who will stand behind the service delivered. John, Scott and Mac Haik delivered outstanding service when I needed it, in both instances. They made a return customer out of me. More

Quick Lane Customer Service Superb. They took care of me explained everything regarding my vehicle and when I return. VERY Happy experience. They got me set up w Customer Service Superb. They took care of me explained everything regarding my vehicle and when I return. VERY Happy experience. They got me set up with their rewards program also explained how it works. Everyone I came in contact with exceeded my expectations. More

preowned I bought a 2008 ford ranger with 96,000 miles on it, really nice looking truck, but looks aren't everything, there was a couple of minor things wrong I bought a 2008 ford ranger with 96,000 miles on it, really nice looking truck, but looks aren't everything, there was a couple of minor things wrong with it and they couldn't fix those right , then I took it in to be fixed and they put a big scratch on it and said it was already there, and they kept it a whole week. I would never recommend them to anyone . I wonder if mr. Mac Haik knows how they treat his customers , or is he in on it. On top of that me and my wife bought a 2014 ford focus and they couldn't match her credit unions interest rate they lied to us about that. More

snakes who lie and cheat and waste your time went to buy a truck prenegotiated internet price, then they secretly upped the price $1500 on the contract. i caught it and became inconsolably furiou went to buy a truck prenegotiated internet price, then they secretly upped the price $1500 on the contract. i caught it and became inconsolably furious. they called the cops to get me out of the showroom. they tried to steal $1500 from me and i get removed by force. the sad sad part is i might have bought it without their snake in the grass crooked ways.... AND i really wanted the xxxx truck. but crooks just can't help being crooks More