Mac Haik Ford Desoto
DeSoto, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Friendly making u feel as if you're home Everyone was very nice. Making u feel as if your home I enjoy feeling relax. Service was short not a long time wait, I was in and out I really like Everyone was very nice. Making u feel as if your home I enjoy feeling relax. Service was short not a long time wait, I was in and out I really like that. . More
it was awesome and fast Mr. Watson was very friendly and kind patient as well, and this location is always good, they have water coffee, quietness its cool, if there were mor Mr. Watson was very friendly and kind patient as well, and this location is always good, they have water coffee, quietness its cool, if there were more employees like Mr. Watson, I would be a happy girl. More
AMAZING Customer Experience!!! The Ford service center in Richardson, TX initially had my car for 2 weeks and a couple of days and still could not resolve all concerns for my 2016 F The Ford service center in Richardson, TX initially had my car for 2 weeks and a couple of days and still could not resolve all concerns for my 2016 Ford Explorer purchased brand new in 2016. I recorded the sound coming from the vehicle when it reached a high speed. I played the same recording for Mac Haik as I did for Richardson Ford. Oscar (with Mac Haik), in the service department new IMMEDIATELY what the issue was when he heard it. He even went to get the technician to listen himself before he wrote it up. Even though a part had to be ordered, the vehicle was still completely repaired the same day. I cannot say enough kinds words about Mac Haik Ford, which is also where my vehicle was purchased. This team is exceptional!!! I applaud their leadership and great customer experience I have always received when I visit Mac Haik. More
excellent service I was greeted by friendly people and received excellent serviceat Mac Haik Ford in Desoto, TX. If I ever need anything done on my Ford, I'll definite I was greeted by friendly people and received excellent serviceat Mac Haik Ford in Desoto, TX. If I ever need anything done on my Ford, I'll definitely return. More
Great job ! Thanks Good team work ! Thanks too Jon Jensen and Dotes,Mckinney they help me with the Purchase of the F-150 Pick up! Thanks for getting my Purchase order RI Good team work ! Thanks too Jon Jensen and Dotes,Mckinney they help me with the Purchase of the F-150 Pick up! Thanks for getting my Purchase order RIGHT! More
Took Longer Than I Expected Dropped vehicle off on Thursday morning and didn't get it back until Monday afternoon. It was late Friday before they even looked at it to diagnose t Dropped vehicle off on Thursday morning and didn't get it back until Monday afternoon. It was late Friday before they even looked at it to diagnose the problem. Work was done quickly once the problem was determined. Cost was more than expected. More
Worst yet Brought my car in because it was cutting off while idling at a stand still ,99 dollar charge a day later was told they couldn’t get it to duplicate th Brought my car in because it was cutting off while idling at a stand still ,99 dollar charge a day later was told they couldn’t get it to duplicate the problem and said no codes ,a day later Same problem and check engine light comes on I take it back in I was told they found the problem !!! Almost 1,200 dollars later I take the car home park it the next day I drive car cuts off on me at the red light !!!! Now you would think that a ford dealership would know about ford cars so people don’t waste there hard earned money and leave there service department with broken cars !!! More
Pleasantly surprised First time using this service department was a little apprehensive but the attitude of the employees and the efficiency they displayed will have me re First time using this service department was a little apprehensive but the attitude of the employees and the efficiency they displayed will have me returning for future service car was delivered earlier than promised very pleased More
great ib was treated very well by the service advizer & the work was done in the timeb he said it would be done , work was great ib was treated very well by the service advizer & the work was done in the timeb he said it would be done , work was great More
Great service Took vehicle in for a recall. I was able to get next day service that was friendly and fast. I was informed during the day about the status of my veh Took vehicle in for a recall. I was able to get next day service that was friendly and fast. I was informed during the day about the status of my vehicle. Would recomnend to family and friends. More