Mac Haik Ford Desoto
DeSoto, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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2018 F-150 I took my '18 F-150 in for a recall notice. They were pretty quick about it. I've never had a negative experience when dealing with the Mac Haik servi I took my '18 F-150 in for a recall notice. They were pretty quick about it. I've never had a negative experience when dealing with the Mac Haik service dept. More
Responsive and quality of the service performed done in a timely manner with professionalism and promptness. The customer service area was welcoming, comfortab and quality of the service performed done in a timely manner with professionalism and promptness. The customer service area was welcoming, comfortable and pleasant. More
Outstanding Everyone is every helpful and friendly. The process was fast and easy.. It’s easy to get the information you need and get your questions answered Everyone is every helpful and friendly. The process was fast and easy.. It’s easy to get the information you need and get your questions answered More
Service Summary Went in for a Ford app recommended oil change at around 09:00. Car was trouble shot and an inside air filter was found to be very dirty. Oil was cha Went in for a Ford app recommended oil change at around 09:00. Car was trouble shot and an inside air filter was found to be very dirty. Oil was changed and filter replaced. Left around 11:00. More
serviced my 2007 MKZ (recall) took my 2007 MKZ in for a recall on the air bag , and I know there no money in it for the dealership but I was very satisfied with service took my 2007 MKZ in for a recall on the air bag , and I know there no money in it for the dealership but I was very satisfied with service More
Effective efficient eventful My experience with Mac Haik Ford was very professional! Chase Harton was calm efficient and effectively representing your dealership. I have highly r My experience with Mac Haik Ford was very professional! Chase Harton was calm efficient and effectively representing your dealership. I have highly recommended Mac Haik Ford More
No Problwms I was satisfied and had no problems. Drove off with my new escaoe. Dan as been my service person for a few year and have always have positive vibes. H I was satisfied and had no problems. Drove off with my new escaoe. Dan as been my service person for a few year and have always have positive vibes. He is cool. Mr. McKinney took the time to call me even though I said no the first time. When I decided to buy my new vehicle he was the only person I needed to talk to. He was the bvbreason I purchased from Ford and not somewhere else. Kudos to the whole crew. Thanks for everything. Mr McKinney is an asset to your dealership. Thank you Dan for being my service manager. More
DISSAPOINTING Maintenance includes tire rotation, but they didnt reset tire sensors to correct location. Went back to have corrected, after trying to for 30 minutes Maintenance includes tire rotation, but they didnt reset tire sensors to correct location. Went back to have corrected, after trying to for 30 minutes I was told they didnt have correct tool to reset. More
Service Was out of town and had father in law take vehicle to have navigation repaired. I called Oscar in service and explained I was out of town and wanted Was out of town and had father in law take vehicle to have navigation repaired. I called Oscar in service and explained I was out of town and wanted car repaired. He said not a problem. Sent father in law and they were expecting him. They took care of the issue quickly and did not keep him waiting long. Thank You. More
The WORKS! There was a clear and noticeable difference in management and personnel at this location. Very polite and professional staff! Even though there were s There was a clear and noticeable difference in management and personnel at this location. Very polite and professional staff! Even though there were several customers ahead of me, I was in and out within an hour. Great job! More