Mac Haik Ford Desoto

Great service Service reps were great and the service was fast. I was in and out in less than an hour. They did everything I asked and explained what was needed Service reps were great and the service was fast. I was in and out in less than an hour. They did everything I asked and explained what was needed More

What a joke 2016 f250 was taken in for warranty work just before warranty expired. Had my truck for an oil leak, xx engine light, and back up camera inop 80% of t 2016 f250 was taken in for warranty work just before warranty expired. Had my truck for an oil leak, xx engine light, and back up camera inop 80% of time. Got truck back still leaking oil and back up camera glitchy. Also, my truck was hit while in the shop. I was told it never left the bay?? Ok, but 89 miles were put on the odometer. Service guy was aggravated, but GM said they would fix it. Took truck back 2 days later and they put dye in my oil. I was told to drive the truck. Drove it right out of warranty. Took truck back and they could not determine where it was coming from. Rear main seal was replaced in the initial visit. They said they would have to pull the transmission to xx the rear main. I was informed by the new service manager that it would be covered if that was the issue. Otherwise, they would “try” to get Ford to cover it if it were something else. They would not honor the initial warranty visit and I could be on the hook for the repairs. So, no I didn’t let them pull my transmission so they could deny warranty repairs. What has happened to customer servic? More

GREAT DEALERSHIP The personal service and desire to make the experience enjoyable was very apparent. Bridget Thomas, salesperson, is the best. She will represent you i The personal service and desire to make the experience enjoyable was very apparent. Bridget Thomas, salesperson, is the best. She will represent you in every way during the buying process. Go to Mac Haik and ask for Bridget. You will not be disappointed. More

speedy service Quick, fast, friendly, and very knowledgable. I will definitely be back. The staff was funny and very polite, and even explained to me what all was d Quick, fast, friendly, and very knowledgable. I will definitely be back. The staff was funny and very polite, and even explained to me what all was done as well as yellow and red flags regarding my car. More

Needed my truck to be in and out on time an it was. My F350 needed brakes an Mac Haik Ford was able to get me right in an take care of my brakes in a timely manner an I was back rolling. Thanks to great My F350 needed brakes an Mac Haik Ford was able to get me right in an take care of my brakes in a timely manner an I was back rolling. Thanks to great service! More

Excellent service. Fast nad to the point. Great service. Great guy that worked with us. We loved how was so easy all the process, and I feel very happy with the purchase I did. Great service. Great guy that worked with us. We loved how was so easy all the process, and I feel very happy with the purchase I did. More

It was the worst experience ever I went for a door problem. The first think I asked was for them to check to see if I have recalls. He said no. Turns out I had a defective airbag tha I went for a door problem. The first think I asked was for them to check to see if I have recalls. He said no. Turns out I had a defective airbag that explodes. More

My problem is with Ford My experience with my new Ford hasn’t been great,my problem with my truck has affected my business.My truck has been in the shop 4 times for the same My experience with my new Ford hasn’t been great,my problem with my truck has affected my business.My truck has been in the shop 4 times for the same problem,but I’m steady being charged. More

Excellent, Fast Service I received a letter in the mail about a recall on my 2016 Ford Focus and I immediately contacted my dealership. They were able to get me in next day a I received a letter in the mail about a recall on my 2016 Ford Focus and I immediately contacted my dealership. They were able to get me in next day and my issue was repaired free of charge! They kept me updated about my vehicle and although they didn’t have any loaner cars available, I was still very satisfied with the service. More

Got right on it... They got right on it & very good about being done promptly..this was a recall on 3 different things...friendly staff and very helpful. Recommend to an They got right on it & very good about being done promptly..this was a recall on 3 different things...friendly staff and very helpful. Recommend to anyone for service... More