Mac Haik Dodge Chrysler Jeep Ram

I didn't buy a car here, but I will when I get ready to make my decision. I told them up front that I wasn't buying a car that day, and they treated me just as well if not better than if I had a check in make my decision. I told them up front that I wasn't buying a car that day, and they treated me just as well if not better than if I had a check in my hand. I was looking at the new Jeep Grand Cherokee and my sales person, Kayla, seemed to know just about everything there was to know about them. I was rather impressed. She was like a talking brochure and very nice. On my way out the manager, Mike (?), introduced himself and asked if I had gotten all of the information I needed to help me make a decision later on. I thought that was pretty cool. He didn't try to hard sell me anything, which I appreciated. He asked me at the end if I had a good shopping experience to share it with the 'internet community', which I thought was neat. I've never been much of a product or service reviewer, but since they were so nice to me, I thought I could at least write this, even though I didn't buy anything. I will definitely be back :) More

Finalizing the paper work for the car went horribly wrong when i noticed the mileage on the car was not what the sales person told me. An extra 1000 miles was on the car. I was not happy and at the end of a when i noticed the mileage on the car was not what the sales person told me. An extra 1000 miles was on the car. I was not happy and at the end of a long day at the dealership- did they really expect me to accept this? Wondering if i should sign my papers the sales lady said that she would throw in 4 free oil changes. Reluctantly and still not happy i signed the paperwork. Yes about 8pm i finally got to go home with my car. Now 2yrs later i am still mad about the whole situation since i have gone into the dealership to receive my oil changes and every time they say that i do not have credit for them. I am so angry and feel like they ripped me off again. They told me i had and expiration on the oil changes.This is not true because i was not told this at the signing of the papers. Plus, the free oil changes was a -promise- from them for lying to me on the mileage and it was hand written into my contract. I will never buy a car from them again. Next time I am taking my contract in to them. Now the third time -really just give me what you promised to me.I bought your car. Guess since i signed the papers and drove off the lot they do not care about keeping there word. The sales and repair shop guys have told me different stories every time. I do not believe it is their fault-they are always nice to me.It is the company i am mad at. Not sure what to do now. except -to tell everyone not to buy from them. More