Mac Haik Dodge Chrysler Jeep Ram

Don’t waste your time, just stay away. I had been Don’t waste your time, just stay away. I had been looking around for a 2012 challenger for a while and had found one in the paper at Mac Haik. When I Don’t waste your time, just stay away. I had been looking around for a 2012 challenger for a while and had found one in the paper at Mac Haik. When I got there it was no longer there(I know dealers only have one listed in the paper at the sales price and when its gone its gone. No big deal I get). So I was talking to the sales person about what I was wanting and at what price I need to be at. He told me that there was nothing on the lot that they could do at that price (still not big deal). I gave him my info and told him to call me if something came along. So about a week later I get a call that they have a car in at my price, unfortunately I was not able to come in due to being out of town. 2 weeks after that I get another call that they still have the car at my price and his sales manager is looking to move some cars this weekend (normal car salesmen speech). So I call and set up a time to come in. so I get there take and take the car out, get in it and the seatbelt doesn’t work nor does the entry button (stuff they can fix but still). After that we sat down to start the paper work, he hands me a piece of paper with the price and its over $4000 more than what we had agreed on (the only reason I had come in) also higher than the price listed online. I tell him that is not the price we talked about; he says “oh what price did I tell you again”. Goes and comes back with his sales manager, to tell me that there is no way that they can do that, so if I wanted the car I would have to pay more. Save yourself some time and don’t go to Mac Haik. More

I didn't buy a car here, but I will when I get ready to make my decision. I told them up front that I wasn't buying a car that day, and they treated me just as well if not better than if I had a check in make my decision. I told them up front that I wasn't buying a car that day, and they treated me just as well if not better than if I had a check in my hand. I was looking at the new Jeep Grand Cherokee and my sales person, Kayla, seemed to know just about everything there was to know about them. I was rather impressed. She was like a talking brochure and very nice. On my way out the manager, Mike (?), introduced himself and asked if I had gotten all of the information I needed to help me make a decision later on. I thought that was pretty cool. He didn't try to hard sell me anything, which I appreciated. He asked me at the end if I had a good shopping experience to share it with the 'internet community', which I thought was neat. I've never been much of a product or service reviewer, but since they were so nice to me, I thought I could at least write this, even though I didn't buy anything. I will definitely be back :) More

Finalizing the paper work for the car went horribly wrong when i noticed the mileage on the car was not what the sales person told me. An extra 1000 miles was on the car. I was not happy and at the end of a when i noticed the mileage on the car was not what the sales person told me. An extra 1000 miles was on the car. I was not happy and at the end of a long day at the dealership- did they really expect me to accept this? Wondering if i should sign my papers the sales lady said that she would throw in 4 free oil changes. Reluctantly and still not happy i signed the paperwork. Yes about 8pm i finally got to go home with my car. Now 2yrs later i am still mad about the whole situation since i have gone into the dealership to receive my oil changes and every time they say that i do not have credit for them. I am so angry and feel like they ripped me off again. They told me i had and expiration on the oil changes.This is not true because i was not told this at the signing of the papers. Plus, the free oil changes was a -promise- from them for lying to me on the mileage and it was hand written into my contract. I will never buy a car from them again. Next time I am taking my contract in to them. Now the third time -really just give me what you promised to me.I bought your car. Guess since i signed the papers and drove off the lot they do not care about keeping there word. The sales and repair shop guys have told me different stories every time. I do not believe it is their fault-they are always nice to me.It is the company i am mad at. Not sure what to do now. except -to tell everyone not to buy from them. More