Mac Haik Dodge Chrysler Jeep Ram

Lied to Do Not buy a used car from Mac Hait Jeep/Chrysler in Georgetown TX. They "Lie" and "Con" you. I bought a 2010 Honda Accord for my Son, We were promise Do Not buy a used car from Mac Hait Jeep/Chrysler in Georgetown TX. They "Lie" and "Con" you. I bought a 2010 Honda Accord for my Son, We were promised it was a great car and "Certified" by their mechanics! LMAO ! Very next morning when cold starting, it made a brief really loud engine clacking noise. Took it to them and said, "Sold as Is" Took it to a Honda Repair dealer and it had a bad VTR on the cam shaft, cost $700 to fix it. They don't stand behind their work, nor honor and I will never buy anything new or used from them ever again. It only made the noise when first start up cold, so I know they made it nice and warm for test drives and my personal mechanic when he inspected it. All the window seals on all four windows were deteriorated and cause water to leak in side the door panels, the cost me another $321. Joke of a Dealer! More

THE WORST!!!!!!! Don't expect a used vehicle to be clean from here, after signing & asking twice they finally agreed to throw in a detail which consisted of a drive th Don't expect a used vehicle to be clean from here, after signing & asking twice they finally agreed to throw in a detail which consisted of a drive thru wash that broke off the antenna leaving the bottom stuck in the base. Instead of offering to fix their screw up, they gave us one from a different vehicle on the lot which does us absolutely no good since part of the old one is still in there!!! Then my husband notices one of the clamps is missing from the battery, our salesman Joe says, "that's a driving hazard" and to no surprise will they fix it or offer to take it to their service dept!! This place is worthless, they don't care about their customers or the families they're putting into these vehicles that are unsafe, not to mention he knew almost nothing about the truck & its functions. The only pleasant person that seemed to give a xxxx was the finance guy at the new lot. I was involved in the car business for many years, at one point owning a used car lot & I should've known better....Don't ignore these reviews!! Take your business elsewhere or you'll have nothing but regrets, a vehicle with an outrageous monthly payment, & be responsible for the repairs to their damages before you even drive it off the lot. More

IF YOUR LOOKING TO DO BUSINESS WITH THEM READ ALL!! TOTAL SCAM ARTIST AT THIS DEALER SHIP... BUYER BEWARE COMPLETE WASTE OF TIME AND GAS MONEY. INTERNET ADVERTISED PRICE ON FRIDAY $3497 SPENT AN HOU TOTAL SCAM ARTIST AT THIS DEALER SHIP... BUYER BEWARE COMPLETE WASTE OF TIME AND GAS MONEY. INTERNET ADVERTISED PRICE ON FRIDAY $3497 SPENT AN HOUR AT THE DEALERSHIP ON FRIDAY WHILE AUSTIN A. SALESMAN WAS TO INCOMPETENT TO FIND THE KEY, I EXPLAINED THAT I LIVE OVER AN HOURS DRIVE AWAY AND I WOULD COME BACK ON SATURDAY. CALLED SATURDAY MORNING AUSTIN SAID HE FOUND THE KEY CAR COULDN'T BE TEST DRIVEN BECAUSE CHECK ENGINE LIGHT WAS ON BS. STARTED TALKING CREDIT CARD AND PUTTING THE VEHICLE ON HOLD MONDAY BS, I TOLD HIM I WANT TO BUY TODAY HE SAID HE WOULD CALL ME BACK BS. WAITED ALL DAY FOR CALL, NOPE.. I TRIED CALL HIM NO ANSWER, FINALLY DECIDED TO MAKE THE 1HR PLUS DRIVE. PULLED IN AND SOMEONE HAD JUST GOTTEN BACK FROM A TEST DRIVE IN THE CAR!!! AUSTIN ISNT THERE TALKED WITH DILLION SALESMAN NOW. TEST DRIVE THE CAR GO IN TO DISCUSS BUYING I HAVE CASH READY TO MAKE A PURCHASE NOW THE PRICE IS $5666 THEY SAY THEY RAISED THE PRICE THAT DAY!!!! I CALL FOUL BECAUSE I SPENT AN HOUR THERE THE EVENING BEFORE AT $3497 AND THEY COULDNT FIND THE KEY. I OFFERED TO BUY CAR AS IS FOR THE $3500 AND THE MANAGER SAID NO THAT THEY WOULD INSPECT THE CAR ON MONDAY AND HONOR THAT PRICE OF $3497 bs again. MONDAY AUSTIN CALLS ME ASKING ME TO MAKE AN OFFER AND lots of OTHER BS. I SAY NO THEY ARE GOING TO HONOR THE PRICE. DILLION CALLS THE PRICE HAS GONE UP NOW TO $4000 BECAUSE SUPPOSEDLY THEY REPAIRED SOMETHING WENT BACK OUT THERE MANAGER IS CONDESCENDING IN THE DISCUSSION ( DILLION WARNED ME THE MANAGER WAS A JERK I HAD A FEELING THAT ITS ALL PART OF THEIR SCAM ) TOTAL LOSS OF TIME AND GAS. THERE IS ALOT MORE OF BACK AND FORTH TO THIS STORY AND IT WAS MAINLY LYING AND MISDIRECTING TRYING TO JUSTIFY THE PRICE INCREASE AS OTHER REVIEWS HAVE SAID... THE ONLY THING I HAVE LEFT IS TELLING ALL MY COWORKERS THAT LIVE IN ROUND ROCK AND GEORGETOWN MY EXPERIENCE HERE AND HOW DISGUSTING THEIR BUSINESS PRACTICE IS. I HAVE ALREADY HAD 2 COWORKERS SAY THEY HAVE HAD SIMILAR TERRIBLE EXPERIENCES. More

Don't abide by warranty purchase and after purchase defects Bought a used Nissan Altama Austin was our salesperson and as soon as we left the lot the tire Sensor/warning light came on had to go to Brian G our f Bought a used Nissan Altama Austin was our salesperson and as soon as we left the lot the tire Sensor/warning light came on had to go to Brian G our finance rep since our salesperson didn't want anything to do with it.,to get any action done to repair, they took it in and called that it was ready and when picked up and drove off the same issue occurred. Took it back and they said the shop put the wrong sensors on, they finally got it fixed. Next thing we bought warranty from Brian G and a few months the AC was blowing warm air and when taken to service department Robert he charged us and found excuses .Dont ever by car or warranty from them they just get you then once they got your money you are worthless. More

NO CUSTOMER SERVICE The people that work in the service center will smile at you while they lie to your face. They do not have a concept of who the customer is and they The people that work in the service center will smile at you while they lie to your face. They do not have a concept of who the customer is and they DO NOT CARE. I can only assume that they do not have anyone to answer to...it sure isn't the customer! More

Service department The worst service I've seen I work for that dealer when it was Ramey and new car owners were taken care of fast and the folks that had older cars were The worst service I've seen I work for that dealer when it was Ramey and new car owners were taken care of fast and the folks that had older cars were treated well and fair I think these service writers also paid commission and warranty claims don't pay much so these people are on the low end of the service list Someone needs some proper training More

Do not care for customers Took my 6 mo Dodge Durango in for check engine light at the scheduled appointment time 8 am. I had to pay for a rental they couldn't tell me how long Took my 6 mo Dodge Durango in for check engine light at the scheduled appointment time 8 am. I had to pay for a rental they couldn't tell me how long they would have the car by 2pm I had to call and they had not even looked at my car. Then they said they fixed it 5 days later light is back on and it's for the same code. I was not greeted and had to schedule another appointment and they tell me I need to pay for another rental car again. The service writers are the most unfriendly people I have met overall. More

Silverado Bought a silverado used ended up spending extra 4000 in repairs that didn't want to paid around blue book price so obviously they are not checking veh Bought a silverado used ended up spending extra 4000 in repairs that didn't want to paid around blue book price so obviously they are not checking vehicles out as they come in and let them know about this and no response. More

POOR, POOR, POOR, CUSTOMER SERVICE!!! OUR ANSWER DIRECTLY FROM THE DEALERSHIP ON A SECOND SET OF KEYS ($200+ TO REPLACE) THAT THEY ASSURED US THEY HAD AND 4 WEEKS LATER AND MULTIPLE UN RET OUR ANSWER DIRECTLY FROM THE DEALERSHIP ON A SECOND SET OF KEYS ($200+ TO REPLACE) THAT THEY ASSURED US THEY HAD AND 4 WEEKS LATER AND MULTIPLE UN RETURNED CALLS...........THIS! Mr Summers, I understand that you want a second key, however I did not promise to give you one, I promised to look for the second key, I spent a few hours looking for that second key and could not find it. I understand my store may have misplaced that key or it could have been shipped without the second key. However I can get you a second key for what it costs my department to get one made. So if my locksmith is 200 bucks for me then I can charge you for that key. I sold you the vehicle on a huge discount so there was not money left to make a key it was sold that cheap because the store was chasing a volume goal. I can not pay for this key out of pocket and the store will not pay for it either. Im sorry for this giving you a feeling of mistrust with Mac Haik Dodge and would like to help by at least getting it done at what it costs us instead of what service charges customers. Cory Moeller Sales Professional Mac Haik Dodge Chrysler Jeep Georgetown 512-743-9597 More

BAD BAD BAD Don't go to these guys!! I go in to buy a Challenger that was used and so they show me what its blue book is. They show me 33,000 so I am like hey not Don't go to these guys!! I go in to buy a Challenger that was used and so they show me what its blue book is. They show me 33,000 so I am like hey not bad little did I know that was all bs and the car was only worth about 26000! I go to re-fi at a bank to get a lower rate and what you know I am upside down 12,000 bucks! Now you tell me how they got a bank to finance a car for that with out misrepresenting the value of the car to the bank! I will now be calling the finace company and telling them all about the fraud this dealership is committing to consumers! More