Mac Haik Dodge Chrysler Jeep Ram

Recently purchased a new 2020 Ram and was intentionally lied ro about the Kahu security service being mandatory. Iqas charged $1700+ for a service that the Uconnect radio already does.I contacted Ram su lied ro about the Kahu security service being mandatory. Iqas charged $1700+ for a service that the Uconnect radio already does.I contacted Ram support and Kahu and both informed me that the Kahu device is added by the dealership and could be removed since it is an optional accessory not a mandatory service. The sad thing is I informed the sales person I planned on buying my wife a new Jeep and I had a brother and best friend looking to purchase trucks, but I guess scamming a customer out of $1700 was more imporant then building customer loyalty and referrals. More

Dealership ordered the wrong car even after confirming it was accurate, and tried to keep my down payment. Sleazy sales director blamed me even after I showed him proof, and he tried to harass me into purcha was accurate, and tried to keep my down payment. Sleazy sales director blamed me even after I showed him proof, and he tried to harass me into purchasing more expensive vehicle. Texas office of consumer credit told them they were full of it. Literally the biggest waste of time ever. More

My husband took his 2011 Dodge Ram in for service. They told him it needed $1650 worth work. Took it to local mechanic only charged $300 huge difference. Won’t do any service there. Dishonest! told him it needed $1650 worth work. Took it to local mechanic only charged $300 huge difference. Won’t do any service there. Dishonest! More

This is the most dishonest business I have ever visited. They have hidden fees and advertise vehicles that are not available . I drove two hours to find out the vehicle was unavailable. They have hidden fees and advertise vehicles that are not available . I drove two hours to find out the vehicle was unavailable. More

Hey Lance Wireman was very helpful. Showed me autos in my price range and was very courteous and helpful. I would highly recommend him and Mac Haik Dodge in Georgetown. Thanks! Jack price range and was very courteous and helpful. I would highly recommend him and Mac Haik Dodge in Georgetown. Thanks! Jack More

Very friendly, I entered the main building and was looking for pre own vehicle. Instead of sending me off with a direction to go, the gentleman that greeted us escorted us to the proper building. Th looking for pre own vehicle. Instead of sending me off with a direction to go, the gentleman that greeted us escorted us to the proper building. There we met Chris who would handle our business. I had been shopping pickup trucks online and was finding the best deals went super fast, so fast that Mac Haik had a truck in my price range with no pics so I took the gamble it wasn't beat up and went in search. The truck was still very new to Mac Haik so some comedy happen(which is always fun unless you don't like comedy) Chris attempted to show us some other makes but I didn't have the heart to tell her Ford or nothing, even at a dodge dealership. So the comedy continued and the mildest of a sense of no got us out of test driving any of those other models. So we took a day and recieved a call from Chris that the truck I was interested in was ready for a test drive. Now I saw the truck the first day and on test drive day the truck was even better looking then first sight(repaired a scratch on bumper I noticed on day one not there next time) The truck was exactly what I needed. Price was near our max available but Chris worked some unicorn magic(inside joke)and got it with a acceptable price that didn't hurt(too bad) I got the service and appreciation of beyond 5 stars. I know that they went above and beyond to make sure my as-is buy was the absolute best it could be before handing it over. Thank you Chris you rock! More

I have to say that I was very impressed by the way the company made the deal working smoothly. Everyone has a friendly attitude and Robert C. demonstrates a good knowledge of everything. Thank you. Maria company made the deal working smoothly. Everyone has a friendly attitude and Robert C. demonstrates a good knowledge of everything. Thank you. Mariana Olteanu More

Service Adviser Went the Extra Mile Brian R. went the extra customer service mile on a recent visit to Mac Haik service department. I was having difficulty trying to download a software Brian R. went the extra customer service mile on a recent visit to Mac Haik service department. I was having difficulty trying to download a software update received from FCA for my Uconnect system. The update was necessary to bring my Ram 1500 GPS software current and to ensure the proper function of my navigation system. After trying to do the download myself, I drove out to the Mac Haik Dealership for help. The minute I drove in to the service department line, Brian came out to greet me and ask what he could do to help me. I told him of the problem I was having, and after asking if it was okay, he came around and joined me in the cab. It didn't take him more than a couple of minutes to discover that I was plugging the USB update stick in to the USB charging port. He reinserted the stick in to the proper USB port, located in the arm rest, and the download began. He told me what to expect to see from the screen during the download and about how long it would take. I thanked him and headed home. By the time I got home the update had successfully downloaded! I now have a current GPS navigation system thanks to Brian's help. Another thing worth mentioning is that this was late Friday afternoon right after Christmas! More

We love this dealership. Great customer service and customer care. Great selection of vehicles. Affordable service plans as well. We wouldn't go anywhere else! customer care. Great selection of vehicles. Affordable service plans as well. We wouldn't go anywhere else! More

Ram pick up Looked at a car a ram with Glenn Harris to see about getting for my grandson for graduation I will get back with him as soon as it’s closer to time i Looked at a car a ram with Glenn Harris to see about getting for my grandson for graduation I will get back with him as soon as it’s closer to time it was a great experience the dealership was wonderful and Glenn was a big help More