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Mac Haik Chrysler Dodge Jeep Ram at Katy Fwy.

Houston, TX

3.1
39 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Serving Houston, Katy, Cypress, Tomball and Jersey Village.
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12111 Katy Freeway

Houston, TX

77079

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Showing 39 reviews

August 17, 2022

Lili Tyler is an honest hard-working Sales Consultant on 8/16/2022 I bought a wonderful used Dodge 2500 heavy duty with a 6.4 Hemi that at first when she showed it to me, I thought she had made a mistake an More

by keithdownsjw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lili Tyler
Aug 17, 2022 -

keithdownsjw responded

Mac Haik Chrysler Dodge Jeep Ram Aug 17, 2022 keithdownsjw Lili Tyler is an honest hard-working Sales Consultant on 8/16/2022 I bought a wonderful used Dodge 2500 heavy duty with a 6.4 Hemi that at first when she showed it to me, I thought she had made a mistake and was showing me a new truck to my delight it was the used truck as it was just as advertised but better. The price was $16,700.00 I had been looking for a couple weeks and everything I found was a disappointment until I met up with Lili by phone the day before and after talking with her, I wanted to go and see the truck about a 200-mile round trip. She was off work the following day but assured me she would take all the time needed if I drove to the dealer ship. Not only did she come in on her day off she reserved the truck so it would not be sold before I arrived the next day. Final result, met her at the set time the next day and everything was better than I could have ever imagined, I have bought probably in excess of 50 vehicles over the last 40 years and I can honestly say without a doubt working with Lili and her team was one of the most enjoyable and simple transactions noting no surprises or pressure and, in the door, to driving home I would say less than an hour total. I am not sure of other sales associates but if you are looking for an honest professional & true to her promises and get the job done person, do not hesitate to call Lili Tyler at Mac Haik Dodge Jeep Ram 713-538-2700 make sure you are working with her as the quality and service for your new car adventure will be an unexpected pleasant one. On my next buying venture, she will be my first and only contact. Keith Livingston Texas August 16th, 2022

Aug 17, 2022 -

Mac Haik Chrysler Dodge Jeep Ram at Katy Fwy. responded

Thank you for taking the time to share this wonderful feedback, Keith! We strive to deliver a seamless and professional purchase experience for our guests, and it means a lot to hear that this was reflected in your time working with Lili. We will be sure to pass on the kind feedback to her. Drive safely in your new truck, and congratulations! We hope to see you back again at Mac Haik Chrysler Dodge Jeep Ram!

August 10, 2022

I'd give the service department ZERO stars if I could. I brought my Cherokee in on a Monday. Unlike when I made the appointment, I was told the car couldn't be looked at until Wednesday and it would be More

by Daylite
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
they all suck
June 08, 2022

Called ahead about pricing and trade in value. I was told I would qualify for their advertised price and that they would match my Carmax quote. Once I got there the sales price and trade in were n More

by Pena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zein
December 13, 2021

After terrible experience with another dealer, I was pleasantly surprised by the folks at Mac Haik. Specifically Melvin Jones, my sales rep was friendly, efficient and most importantly honest. I am More

by mark_dillard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Jones
Dec 13, 2021 -

Mac Haik Chrysler Dodge Jeep Ram at Katy Fwy. responded

Mark, we are pleased to hear that our team could turn your negative experience around. We will be sure to give kudos to Melvin for his friendly customer service. Congratulations on your Jeep Gladiator. We hope you have so much fun getting to show it off, and thank you for leaving Mac Haik Chrysler Dodge Jeep Ram a five-star review!

December 07, 2021

Apparently, they have no interest in selling a new car to me. Maybe it was because I am out of state, but something seems sketchy about this place. No response to basic requests for numbers or info. I did no More

by Jeeper
Customer Service
Recommend Dealer
No
Employees Worked With
Aldeek
October 18, 2021

Melvin Jones has been great he has helped my husband and I 2x with our purchases he is a great salesman and a great person he is very helpful and knowledgeable when you visit this place Melvin is the salesm More

by Sandy301955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Jones
Oct 18, 2021 -

Mac Haik Chrysler Dodge Jeep Ram at Katy Fwy. responded

Thanks for this great review of Mac Haik Chrysler Dodge Jeep Ram! It makes us happy that your purchase experience was seamless. We look forward to working with you again soon!

October 16, 2021

Worst car purchase experience ever!!!On July 5th, my Worst car purchase experience ever!!! On July 5th, my husband decided to purchase a brand new grand cherokee. Salesperson has always been wonderful n More

by Jenny
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar Torino, Anthony Santos, Sultan Aldeek
August 18, 2021

I recently purchased a used vehicle from Mac Haik Chrysler Dodge Jeep Ram in Katy, Tx from the internet. I had to put some money down to hold it overnight. The selling price was $11,500. I was pay More

by ds361
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alberto, Caesar
August 05, 2021

I walked in here after seeing a 2500 Power Wagon online. The shortage is real and I haven’t been able to see the new power wagon yet. Luckily Mac Haik had 2 and one in the race red I’ve been drooling over f More

by uhasib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zanish Lawrence
Aug 05, 2021 -

Mac Haik Chrysler Dodge Jeep Ram at Katy Fwy. responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Zanish and the Mac Haik Chrysler Dodge Jeep Ram team. Drive safely in your new RAM 2500 Power Wagon, and we hope to see you back again down the road!

July 30, 2021

But a used 2018 kia soul , car is great.sales man tried But a used 2018 kia soul , car is great. sales man tried to slide in a LOJACK said I didn't want but insisted. all people in Houston must have. Got More

by rgkostel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't know