Mac Haik Chevrolet - Service Center

This dealership was fast and efficient. They were kind and courteous and very cost efficient They were kind and courteous and very cost efficient More

We were sent over from Katy Automotive for ABS computer issues. We called Larry on Tuesday 1/14 at 3pm and was told wait to bring it to Wednesday morning and we could be out in a couple hours. We came Wedn issues. We called Larry on Tuesday 1/14 at 3pm and was told wait to bring it to Wednesday morning and we could be out in a couple hours. We came Wednesday morning at 7:30am and Mario said he would call with update either Wednesday evening or Thursday morning. I heard nothing. I called on Thursday morning at 9am and spoke to Mark, who said it hadn't been looked at and would have Mario call me, after lecturing me that "everyone has a story and my story isn't more special." because I explained I was calling because my college student needed to leave so I just needed to know if we needed to make other arrangements. I called back again that evening at 4 and left another message for Mario and again heard nothing. Friday morning, I arrive to pick up the car to take it somewhere else because still no communication from Mario. He then tells me the was looked at the previous evening but late. Laye for whom? My phone works 24 hours. He tells me it is a $3500 fix. No thank you! Then I have to wait 40 minutes for the paperwork to checkout. This experience was extremely unprofessional. Add to that they called me within an hour of drop off to ask if I wanted to sell them my car for a whopping $600. I already had bad experiences with Mac Haik that I should have sued them for. They forged my signature on some auto documents to sell a car that we were thinking of trading in and then when we said we didn't want the offer, they said the car was already sent yo auction. I had never stepped foot in the dealership and the car was in my name so how did you do a sell without my signature. When the documents were reviewed, they were all fake signatures by someone there. They gave me $500 for my troubles. I was very young at the time, but sad to see the shady practices and bad service haven't changed. More

Excellent service your text messages was very good, the service was very fast and really appreciate your help, thank you so much.. service was very fast and really appreciate your help, thank you so much.. More

Everything was fantastic cept they forgot my new fob. Didn’t take long to get it when I was back tho. Superb service all around. Thank you Brad! Didn’t take long to get it when I was back tho. Superb service all around. Thank you Brad! More

Courteous and prompt service. Correct diagnosis and problem resolution. Mac Haik has become my preferred service provider. Correct diagnosis and problem resolution. Mac Haik has become my preferred service provider. More

This is second time I have worked with Kandace. Will always ask for her. We had an issue and she explained everything professionally while also being very friendly. The service department was extr Will always ask for her. We had an issue and she explained everything professionally while also being very friendly. The service department was extremely busy but received service in a timely manner. More

Helpful in getting my truck fixed very quickly. Staff is very knowledgeable trust their insight. Staff is very knowledgeable trust their insight. More

We received an email about need for service. Got in right away and received excellent service. This will be our dealership of choice for service. Got in right away and received excellent service. This will be our dealership of choice for service. More

Moe was courteous and knowledgeable. I have been using Mac Haik for years to complete service on my previous truck...nothing but impecable. I have been using Mac Haik for years to complete service on my previous truck...nothing but impecable. More

I want to say I had the "BEST" service today! ! Kandiace Martinez made sure I was taken care of; she "ROCKED", from start to finish; she even personally came to the showroom to find me to let me k ! Kandiace Martinez made sure I was taken care of; she "ROCKED", from start to finish; she even personally came to the showroom to find me to let me know my recall & oil change was complete, and called to have my car brought to me promptly! I've purchased 5 cars from Mac Haik, all from Robert Wolfe; y'all have great service & you are the only dealership I will ever purchase from!! Thank you, Tina Smith More