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Mac Haik Chevrolet - Service Center

Houston, TX

4.6
2,322 Reviews

2,322 Reviews of Mac Haik Chevrolet - Service Center

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March 02, 2021

bought a 2020 traverse here 02/22/2020 have had so many issues with the radio, the tires,the door squeaking. took back several several times still the stuff is not fixed. Spoke to Brian and Josh , have had More

by tyler1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
LARRY, JOSH POTTS, BRIAN CALDWELL
Mar 08, 2021 -

Mac Haik Chevrolet responded

We strive for 100% customer satisfaction and it is apparent your recent service visit did not meet expectations. We appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact us so we can discuss possible solution options with you. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

February 04, 2021

Love using MacHaik. Bought all cars in last 20 years from MacHaik and all My car records are stored there! No need to worry or remember More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone does a great job
Feb 09, 2021 -

Mac Haik Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

April 21, 2020

Best Repair Works I bring my truck to get serviced here and I have never had any issues! Mac Haik Chevrolet has amazing staff members throughout the entire dealership! More

by Lauren Rutherford
Recommend Dealer
Yes
Employees Worked With
LARRY PATTERSON
Apr 22, 2020 -

Mac Haik Chevrolet responded

Lauren, thank you for the feedback! We are happy to hear about your positive experience at Mac Haik Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

February 27, 2020

Thank You Tracey in the parts department is the best employee Mac Haik Chevrolet has! He is always so helpful and provides the best customer service, whenever I More

by Anya Lisbeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey
Mar 09, 2020 -

Mac Haik Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Josh Potts, General Manager, jpotts@machaikchevy.com, (281)-596-6240

July 09, 2019

1st Class Service center Regardless if you buy a vehicle from them, they treat you like you have. Always treat you with respect and as if you are their top priority. Always ke More

by RLCII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"G" Nguyen
Jul 10, 2019 -

Mac Haik Chevrolet responded

Thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Brian Caldwell | bcaldwell@machaikchevy.com

December 15, 2017

Awesome service Ask for Chris A. He is friendly and always willing to assist. My service was fast and reasonable price. Thanks service staff. Happy Holidays. Deni More

by Denise Singleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris A.
November 11, 2017

GREAT SERVICE! Tony, our service rep, is always willing to help and tries to get us serviced as quickly as possible. Dropping off and picking up the car is hassle fr More

by SJH of Cypress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McPhail
November 03, 2017

Faboulious quick setvice The service department are very friendly and the wait time was very short The salespeople help you get in and he out in a very timely manner.If anyone More

by Jeanette Powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Haden
October 31, 2017

Wow what a change Wow is the word that expresses my recent experience. I hadn't been to the Quick Service Dept in years- the remodeling was also quite pleasant. The cu More

by gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none
August 18, 2017

Prefessional and dedicated MacHaik takes care of both our Suburban (97480 miles) and our Silverado (163800 miles). They are always professional. We get needed repairs done, they More

by Gyda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Mitchell, Russel Casteel and a young man at the express center who's name I don't have here.