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Mac Haik Chevrolet - Service Center

Houston, TX

4.7
2,033 Reviews

2,033 Reviews of Mac Haik Chevrolet - Service Center

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December 24, 2021

Service technicians and representatives were courteous and service performed promptly as usual. I will definitely return for my next service visit. More

by Kendrick.Domingue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 29, 2021 -

Mac Haik Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

December 23, 2021

They are very efficient, customer service friendly and helpful. I will definitely tell everyone about my wonderful experience with Mack Haik. You all make it smooth easy. This is the type of company to wo More

by normacoleman47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla in service Dept.
Dec 29, 2021 -

Mac Haik Chevrolet responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. Thanks again! Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

December 22, 2021

Great customer service, with fast wait times and good quality of work at affordable price. More

by Jregmund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lebeck
Dec 28, 2021 -

Mac Haik Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

December 22, 2021

The process was fast and simple. They clean my car and during the completion of the estimate and repairs, I been inform of how far the process have gone. More

by TMB03
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Sherry, Don Beynon
Dec 28, 2021 -

Mac Haik Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

December 21, 2021

Always receive excellent service from this dealership. Service advisors are knowledgeable and keep in touch with updates. And now they provide Uber and Alto shuttle service when your car is left for serv More

by Scanty03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Kny
Dec 27, 2021 -

Mac Haik Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

December 20, 2021

Excellent- good customer care. They kept me informed and took care of my problem as quickly as they could More

by Rgay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry lebeck
Dec 23, 2021 -

Mac Haik Chevrolet responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

December 19, 2021

There were very prompt in responding to an after hours drop off. They diagnosed the problem and got my vehicle back to me on the same day. More

by Jmurray3468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Dec 22, 2021 -

Mac Haik Chevrolet responded

Jmurray3468, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

December 19, 2021

Very efficient and quick. If there are other things they Very efficient and quick. If there are other things they notice, they make you aware for next time or to let you know at your next service. More

by Marylr815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Cashier
Dec 22, 2021 -

Mac Haik Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

December 18, 2021

As always the service advisor Jose very knowledgeable and courteous, explained everything about the process on our new truck! More

by Miriamagonzalez26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rosales
Dec 22, 2021 -

Mac Haik Chevrolet responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

December 18, 2021

Excellent service, very professional, courteous and explained the report in detail. Asked if we had any questions. Great Job. More

by Lpcp92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Viveros
Dec 18, 2021 -

Lpcp92 responded

Excellent service, very professional, courteous and explained the report in detail. Asked if we had any questions. Great Job.

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