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Mac Haik Chevrolet - Service Center

Houston, TX

4.7
2,033 Reviews

2,033 Reviews of Mac Haik Chevrolet - Service Center

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January 12, 2022

My last service was horrible. We love Robert Wolfe, the service department was something to be desired. More

by C_dittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim cox
Jan 18, 2022 -

Mac Haik Chevrolet responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 10, 2022

Great service. Very dependable. Always great to have them on speed dial if your stuck somewhere. More

by cjp72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Jan 13, 2022 -

Mac Haik Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 09, 2022

Awesome service. Great communication in providing me with the details of my vehicle. All around great experience. More

by powellhouston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Ryder
Jan 12, 2022 -

Mac Haik Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 08, 2022

Awesome, quick and correct. Brad Kny was all over my problem. Definitely a 10+. Brad Kny is very articulate and knows customer service! More

by Dshearer1111dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Kny
Jan 12, 2022 -

Mac Haik Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 07, 2022

Got my truck in and out quickly for service. Larry helped me out tremendously as an advisor. More

by J. Duffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Jan 12, 2022 -

Mac Haik Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 06, 2022

Great service from Mac Haik, better every time. Completed with out problem, great job done. More

by olgahernandez971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 11, 2022 -

Mac Haik Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 05, 2022

I have always found Mac Haik service to be excellent. They are courteous competent and efficient. I have use their service for 25 or 30 years. More

by JTMOSLEY31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jan 10, 2022 -

Mac Haik Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 05, 2022

Jason provided me with great customer care in the service department as I waited hours to get my oil changed and tires rotated. He kept me informed and I understood they were short on staff. More

by porchia_dmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 10, 2022 -

Mac Haik Chevrolet responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 05, 2022

Great service, Always is at Mac Haik Chevy. Brad was very helpful and all issues were properly addressed. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 10, 2022 -

Mac Haik Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 04, 2022

Tony McPhail service consultant is great at his job and made servicing my vehicle a pleasure. More

by Gwc14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McPhail
Jan 06, 2022 -

Mac Haik Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

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