Mac Haik Chevrolet - Service Center

I have always had a great experience at Mac Haik Chevrolet. Their service is impeccable. The staff is very professional and courteous. I highly recommend Mac Haik . Chevrolet. Their service is impeccable. The staff is very professional and courteous. I highly recommend Mac Haik . More

Wife went to dealership on Friday due to an issue she was having with a new car that is only 6 months old. The service guy was rude to her and gave her a run a round about her issue and sent her on her way a having with a new car that is only 6 months old. The service guy was rude to her and gave her a run a round about her issue and sent her on her way and told her to come back the next day. He allegedly made her an appointment at 8. The next day she show up and no appointment had been made and she got some what of a run around that day as well. She left and came home and called her salesman Jason about her horrible experience and he said he would address it. I have bought three cars from this dealership and two from the Ford dealership. I did not have time to go to the dealership, but I would not have settled for this type of treatment. She was very disappointed in the treatment she received as a woman. I am still not happy about her treatment and will eventually call the dealership and express my unhappiness with how she was treated. More

I always receive excellent service at Mac Haik Chevrolet. If something isn't right, they will work with customers until they are completely satisfied. Employees were wearing masks, even in the shop area. If something isn't right, they will work with customers until they are completely satisfied. Employees were wearing masks, even in the shop area. More

08/02/2021Customer since 2013. Entire staff easy to 08/02/2021 Customer since 2013. Entire staff easy to talk with and always friendly and nice, Fast service during the weekend. Much appreciated. Th 08/02/2021 Customer since 2013. Entire staff easy to talk with and always friendly and nice, Fast service during the weekend. Much appreciated. Thanks. More

They did a great job. The staff at Mac Haik are just the best!!! We had taken it to another dealer where we live in Galveston and they said they couldn't get to the car for a few days and to bring it back. best!!! We had taken it to another dealer where we live in Galveston and they said they couldn't get to the car for a few days and to bring it back. We did and then they said we would have to wait two weeks which I refused. So we drove the 90 miles to Mac Haik where we use to get service when we lived in Katy. They handled the car quickly and the problem was an odd one which they were able to handle. The other dealer had talked about replacing a bunch of equipment which didn't make any sense. Mac Haik Service department is the best. I would drive 90 miles to get service there if I didn't believe in them and Trust them. More

Excellent service keep up the good quality service great job and excellent customer experience in the quick lube need to fix tv in waiting areas job and excellent customer experience in the quick lube need to fix tv in waiting areas More

They Don’t have great hospitality and didn’t call me to tell me the service was done I was just sitting waiting then looked around the car was back this is the second time this happened I didn’t Complaint tell me the service was done I was just sitting waiting then looked around the car was back this is the second time this happened I didn’t Complaint because it looks like after a repeat after I returned months ago it is what is it sad though More

I have changed my own oil and filter most of my adult life primarily based on horror stories I had heard from other people. As I have gotten a little older I have for the last couple of years let dealers life primarily based on horror stories I had heard from other people. As I have gotten a little older I have for the last couple of years let dealerships change it for me. On 9/24/2020 we were visiting family in the Houston area and I decided to have our oil changed on my wife’s 2017 Suburban at Mac Haik Chevrolet. Fast forward to today 3/26/21 and it needed changed again. I decided since I had some new oil left over from the last time I changed it to do it myself one more time. It took a 1/2 drive ratchet and cheater pipe to get the plug out of the oil pan (I can’t believe they didn’t strip the threads). Then when I tried to remove the oil filter with an oil filter wrench I couldn’t budge it. I had to take the largest screw driver I own and drive it through the filter 3 times to get it off ( can’t believe it wasn’t stripped either). So thanks Mac Haik for giving me the reason to go back to changing my own oil at 68 years of age! I wouldn’t let them work on one of my vehicles again if it was free! More

Worst dealership ever. Sold us a lemon and will not help...wow, so selfish and stealing from people. I can't believe you take pride in taking people's hard earned money. help...wow, so selfish and stealing from people. I can't believe you take pride in taking people's hard earned money. More

bought a 2020 traverse here 02/22/2020 have had so many issues with the radio, the tires,the door squeaking. took back several several times still the stuff is not fixed. Spoke to Brian and Josh , have had issues with the radio, the tires,the door squeaking. took back several several times still the stuff is not fixed. Spoke to Brian and Josh , have had 4 alignments in 1 yr, front end still not correct , took to another shop for 2nd opinion have print out from them sent to mac haik and this is the response from the gm We will no longer service your vehicle at our dealership, you can explore a new dealership to service with so that you may find a place that you feel is honest in their dealings with you. This will be our last correspondence with you about your vehicle. I hope you find a place you are happy dealing with. Thanks and God bless. Josh Potts General Manager Mac Haik Chevrolet 281-596-6240 More