Mac Haik Chevrolet - Service Center

I was here from out of town and received excellent service they had a very friendly customer service center service they had a very friendly customer service center More

The people in the service department or very professional and offered exceptional turn around on the service provided on my vehicle and offered exceptional turn around on the service provided on my vehicle More

Excellent service; upgraded waiting room, I didn't have to sit in the showroom; military discount; car wash detail was a nice touch 👍🏿! to sit in the showroom; military discount; car wash detail was a nice touch 👍🏿! More

I have been in Houston hundred's of times visiting my in-laws over the past 48 years my wife and I have married. My father-law passed away in mid February and my wife and I were in route to the visitatio in-laws over the past 48 years my wife and I have married. My father-law passed away in mid February and my wife and I were in route to the visitation services for her father prior to the funeral the following day. The 2018 duramax has been one of the nicest trucks I have owned, and I was totally blown away when the transmission shut down in front of Mac Haik Ford. I coasted into the parking lot where it totally stopped. I had placed some transmission fluid in the truck along the way. While in the parking lot I spilled some fluid on the ground. I went inside and spoke with the mgr Kyle Sample. Mr. Sample was very understanding and told me I could leave the truck there until I could make arrangements, and not to worry about the mess. One of my son's came to the Ford house and with a strap helped me to get it to a parking spot. ( he was there also for the funeral ). The transmission was so tight we were forced to leave it partially in the drive area. Once again Mr. Sample was gracious enough to except that. The following day we attended the funeral and with all the things going on it was very late and I was just unable to do anything else with the truck. (By the way, I offered to trade the truck in that night but you didn't have a Chevrolet that was right for me. ) I called your Ford house Monday and made arrangements for the truck to be taken to Mac Haik Chevrolet. I was contacted by Kayla the next and told her what happened. Kayla handled everything from that point on. What a great asset you have with her. The next thing I know is that Kayla is calling me to let me know my truck has been repaired under warranty and I owe absolutely nothing. I am a retired Fort Worth Police Auto Theft Detective 45 years. I can't think of a time when I have been treated so nice and professionally. My wife had to be admitted to the hospital within a couple of days after we returned home. She doesn't drive anymore, so I have been trying to get transportation to Houston to get my truck. I should be there this week. You guys have a couple of top notch employees, and from their actions I'm sure it's part of your costumer training. I want to thank all of the Mac Haik team for your service. Sincerely, Tommy W. Reed Star, Texas 817-253-2894 More

This is the best service that you can ask for the tech are very courteous and answer all my questions. are very courteous and answer all my questions. More

Great service department. Very professional. Responsive. I am very pleased with the service and my interactions with thr service managers and technicians. Very professional. Responsive. I am very pleased with the service and my interactions with thr service managers and technicians. More

Excellent service Carlos he is so wonderful and very happy and pleased with the servia happy and pleased with the servia More

Excellent service. Great experience from providing a ride home back and forth. Thank you Carlos Great experience from providing a ride home back and forth. Thank you Carlos More

Excelente servicio atienden en tu idioma y son super amables, limpio lugar Excelente sala de espera muy recomendable amables, limpio lugar Excelente sala de espera muy recomendable More

Exelente costumer service. very profetional. help me with all my concerns about myvtruck.love this Dealer. very profetional. help me with all my concerns about myvtruck.love this Dealer. More