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Mac Haik Chevrolet - Service Center

Houston, TX

4.7
1,942 Reviews

1,942 Reviews of Mac Haik Chevrolet - Service Center

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January 17, 2022

In as much as as no one including me, likes to take their vehicles in for service or repair; but for me to make an appointment for an oil change at Mac Haik I don’t mind because I know it will be taken care More

by CA$H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hayden
Jan 20, 2022 -

Mac Haik Chevrolet responded

CA$H, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 17, 2022

I was extremely pleased by the service I received at Mac Haik Chevrolet today. Everyone was friendly, attentive and helpful. My vehicle was serviced in a timely manner and was kept clean by the technicians More

by Buzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell, Brad and Justin and others unknown
Jan 20, 2022 -

Mac Haik Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

January 15, 2022

Very professional and wonderful customer service. I was kept informed through every step of the process. More

by Katyata1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos in Quick Lube
Jan 20, 2022 -

Mac Haik Chevrolet responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your like-new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 15, 2022

My service advisor, Shane, was really helpful and knowledgeable and explained everything that was going on with my car thoroughly. He walked me through the benefits of doing or not doing different se More

by Saima Siddiqui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Jan 20, 2022 -

Mac Haik Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 15, 2022

They gave fast and friendly service. Kept me informed and updated with my car throughout the day. More

by Babyboiboriqua76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 20, 2022 -

Mac Haik Chevrolet responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 13, 2022

I brought my Tahoe in for an oil change. It needed a couple other service items in order to keep my warranty up. Carlos in Express Lube was so helpful. He went above and beyond to find out about my warr More

by Cdeiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 18, 2022 -

Mac Haik Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 13, 2022

Shane was increíble and Tony as well. Both helped to make sure my needs were met and all questions were answered. More

by r7estrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane, Tony
Jan 18, 2022 -

Mac Haik Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 13, 2022

The service was done very well and the representative (Kayla Charles) was very good to work with. More

by bonniemay_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Charles
Jan 19, 2022 -

Mac Haik Chevrolet responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

January 13, 2022

Very professional and great customer service experience. I would highly recommend visiting this dealership for all your Chevy needs. Much better experience than Westside Chevrolet. More

by ehonda08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
Jan 19, 2022 -

Mac Haik Chevrolet responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

January 12, 2022

My last service was horrible. We love Robert Wolfe, the service department was something to be desired. More

by C_dittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim cox
Jan 18, 2022 -

Mac Haik Chevrolet responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

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