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Mac Haik Chevrolet - Service Center

Houston, TX

4.7
2,041 Reviews

2,041 Reviews of Mac Haik Chevrolet - Service Center

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May 04, 2022

Juan Godinez did a fine job keeping us informed on what was going on with repair! More

by scott_mckenzie24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Godinez
May 10, 2022 -

Mac Haik Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 03, 2022

Prompting service and information about the problem. The waiting time was right and the offer to take a right or to wait show good card about customers. More

by canrac49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
May 10, 2022 -

Mac Haik Chevrolet responded

Thanks for the great feedback. We're pleased that everything went well for you. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 01, 2022

Very professional excellent work kept me informed Work was done on time and as promised More

by Dtomlinsonhouston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron service manager
May 04, 2022 -

Mac Haik Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 01, 2022

Y’all have the most professional & courteous staff. Simply the BEST service in all of TEXAS! More

by Dante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in body shop.
May 04, 2022 -

Mac Haik Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 01, 2022

4/30/22 Saturday 3 pm How do we know that YOU ACTUALLY PUT NEW OIL IN THE CAR, and Drained out the old oil? Brad Rhoton Houston, TX 281-543-5546 cell More

by Rhotonbrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name? Dreadlocks in face
May 04, 2022 -

Mac Haik Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 05, 2022 -

Rhotonbrad responded

5/4/22 Always Great Service work, on all 3- vehicles we bought from you. 2- SUV’s & 1- Silverodo truck. We love all 3 vehicles. We get all 3 Serviced at your Service department every time it is time to service the cars. This time was another oil change and tire rotation. Thanks a lot, Brad Rhoton

April 29, 2022

I have buying and getting my cars serviced for over the last 20 years. Tony McPhail has been taking care of my automotive service needs for the past 15 years. That's why I have that Great Mac Haik Feelin More

by jeffrey m newcomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McPhail
May 04, 2022 -

Mac Haik Chevrolet responded

Jeffrey, thank you for your loyalty to our dealership and for taking the time to write this review. We're glad your experience with Tony was so positive! We aim to turn every person that visits us into a repeat customer. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

April 29, 2022

Service Advisor Brad was very professional and worked around my schedule. Your service department diagnosed one particular issue and it was properly addressed. I've been a long time customer of Mac Haik. More

by GMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Brad
May 04, 2022 -

Mac Haik Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

April 28, 2022

Service was excellent. They kept me well informed on the progress of my vehicle. Thanks More

by Jimjimwendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Palacios
May 03, 2022 -

Mac Haik Chevrolet responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

April 27, 2022

The service dept is simply amazing. They are very knowledgeable when servicing my truck. Shane Ryder is my favorite service dept employee, he always goes above and beyond to make sure More

by LisaMarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Ryder
May 02, 2022 -

Mac Haik Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

April 27, 2022

Service department was nothing short of fantastic. Efficient same day service, and great communication, understanding my particular needs, without any add ons. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
May 02, 2022 -

Mac Haik Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

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