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Mac Haik Chevrolet - Service Center

Houston, TX

4.7
2,041 Reviews
Call Service Center (281) 497-6600

2,041 Reviews of Mac Haik Chevrolet - Service Center

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May 22, 2022

Great scheduling and communications with Ms. Kayla Charles Simmons in the Service Dept. at Mac Haik Cheverolet in West Houston for my 2021 Suburban. AAA + Experience ! More

by Van C. DeWitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Kayla
Report | Print
May 26, 2022 -

Mac Haik Chevrolet responded

Thanks for your outstanding review, Van! I'm very happy to hear that Kayla was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 21, 2022

I was taken care of quick, as a mom I need to have the service done as quickly as possible! They were friendly and were really clear in what had to be sone( in a way o could understand what was needed in More

by Gaby. Desselle17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Report | Print
May 26, 2022 -

Mac Haik Chevrolet responded

Gaby, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 20, 2022

Daniel Laredo was the best service tech ever. He was attentive and awesome. I would not hesitate to use him again. P More

by Kenwbowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel laredo
Report | Print
May 26, 2022 -

Mac Haik Chevrolet responded

Ken, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Daniel does for Mac Haik Chevrolet and our customers. Hope to see you again soon! Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 18, 2022

Always the best service and very helpful. I’ve never had a problem in the last 4 years that I’ve been going here. More

by euginne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scarlett
Report | Print
May 23, 2022 -

Mac Haik Chevrolet responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 18, 2022

Both the Technician and Service Advisor did an amazing job working on my truck making sure it was running good More

by maldonjor.0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Loredo
Report | Print
May 20, 2022 -

Mac Haik Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 15, 2022

The service I received was quick and the staff member who provided the service was very professional More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know
Report | Print
May 18, 2022 -

Mac Haik Chevrolet responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

May 13, 2022

Advised of an lengthy delay would have been appreciated before a 2 hr wait for simple oil change and car wash. More

by Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
May 20, 2022 -

Mac Haik Chevrolet responded

Nana, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 13, 2022

Very professional and helpful. Service representative was very patient. Also gave me recommendations I need to do to enhance the health of my car. More

by ssshaw52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Representative
Report | Print
May 18, 2022 -

Mac Haik Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

May 12, 2022

Excellent service and excellent communication from Chris Hayden. Definitely plan on return for future service. More

by eliza56beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hayden
Report | Print
May 16, 2022 -

Mac Haik Chevrolet responded

Thank you for your wonderful feedback! Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 12, 2022

The dealership is awesome. They always take care of any issues I have with my truck. Frank Trahan and Ivan are definitely the people to ask for. More

by Cliffasheppard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trahan, Ivan
Report | Print
May 16, 2022 -

Mac Haik Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

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