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Mac Haik Chevrolet - Service Center

Houston, TX

4.7
1,944 Reviews

1,944 Reviews of Mac Haik Chevrolet - Service Center

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March 05, 2022

Excellent service, Always had a very pleasant experience Staff is very knowledgeable Especially Service Advisor Carlos Rest of the staff really steps up when I need work done and Carlos is n More

by jojogaytan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Murillo
Mar 09, 2022 -

Mac Haik Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

March 04, 2022

They are very attentive and helpful. They helped me understand the process and gave me an anticipated delivery date which was good. More

by rpledger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Dorsey
Mar 09, 2022 -

Mac Haik Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

March 02, 2022

I went in for an oil change,…and walked out with ‘bout close to $100 receipt, really?! I do it myself for $60!! I’m no “expert” or anything but just saying, really?!! More

by T.Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No clue!
Mar 08, 2022 -

Mac Haik Chevrolet responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

March 01, 2022

Great service. Javier was took good care of me and answered all my questions asked. More

by Rdernehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Mar 04, 2022 -

Mac Haik Chevrolet responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

March 01, 2022

Brad provided great service today. He communicated well and provided a seamless experience. I also have to compliment the complimentary Alto service to and from the dealership. That re More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Mar 04, 2022 -

Mac Haik Chevrolet responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

February 26, 2022

Staff is courteous, responsive, knowledgeable , and fair with billing. Shop is neat and clean. I recommend them. More

by E47carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Mar 02, 2022 -

Mac Haik Chevrolet responded

We cannot thank you enough for your wonderful review of Mac Haik Chevrolet [Houston, TX] and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

February 25, 2022

Good quick service. Got a miracle in and out at zero cost. Friendly service rep. More

by Bubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Huvara
Mar 01, 2022 -

Mac Haik Chevrolet responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

February 25, 2022

Arrived early for my appointment and my vehicle was dealt with right away. Gentleman in the Service Department kept me updated on my vehicle. The work was completed sooner than promised. 😊 More

by SJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Jovanee Aviles
Mar 02, 2022 -

Mac Haik Chevrolet responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

February 25, 2022

Excellent and met my expectations as always. Special thanks to Christian Diaz for dealing with why I brought my Suburban in. More

by Ozabouchard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
Mar 02, 2022 -

Mac Haik Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

February 24, 2022

Excellent service and superior work. The job is done correctly the first time. Body shop turns out factory quality finishes. More

by Shane L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dorsey
Feb 28, 2022 -

Mac Haik Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

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