Mac Haik Chevrolet - Service Center

All went very well with the repair work on my vehicle. The service adviser, Jim Cox, did an exceptional job of accomplishing the work on my vehicle and keeping me informed about the progress that was bei The service adviser, Jim Cox, did an exceptional job of accomplishing the work on my vehicle and keeping me informed about the progress that was being done. Good job! More

Juan Godinez was great. I pulled up in a rain storm and told him the rear window of my Suburban would not close and I just wanted to make an appt to come back when it could I pulled up in a rain storm and told him the rear window of my Suburban would not close and I just wanted to make an appt to come back when it could be done in a day. He asked that I leave the car for an estimate and maybe, maybe they could to it. And they did the window was repaired! I always want our dealer, Mac Haik Chevrolet, work on my car because they have always been dependable! More

My service rep Juan Godinez was very knowledgeable about telling me what the problem was with my vehicle. He gave me some very good prospective on questions that I had. He made sure he was very communicativ telling me what the problem was with my vehicle. He gave me some very good prospective on questions that I had. He made sure he was very communicative though out the process. He also make the process very easy. My vehicle was returned to me in a timely manner. More

Very good efficient service . The service staff take good care of you. Tony and his crew have always taken care of my vehicles. The service staff take good care of you. Tony and his crew have always taken care of my vehicles. More

The people in the service department or very professional and offered exceptional turn around on the service provided on my vehicle and offered exceptional turn around on the service provided on my vehicle More

I was here from out of town and received excellent service they had a very friendly customer service center service they had a very friendly customer service center More

Excellent service; upgraded waiting room, I didn't have to sit in the showroom; military discount; car wash detail was a nice touch 👍🏿! to sit in the showroom; military discount; car wash detail was a nice touch 👍🏿! More

I have been in Houston hundred's of times visiting my in-laws over the past 48 years my wife and I have married. My father-law passed away in mid February and my wife and I were in route to the visitatio in-laws over the past 48 years my wife and I have married. My father-law passed away in mid February and my wife and I were in route to the visitation services for her father prior to the funeral the following day. The 2018 duramax has been one of the nicest trucks I have owned, and I was totally blown away when the transmission shut down in front of Mac Haik Ford. I coasted into the parking lot where it totally stopped. I had placed some transmission fluid in the truck along the way. While in the parking lot I spilled some fluid on the ground. I went inside and spoke with the mgr Kyle Sample. Mr. Sample was very understanding and told me I could leave the truck there until I could make arrangements, and not to worry about the mess. One of my son's came to the Ford house and with a strap helped me to get it to a parking spot. ( he was there also for the funeral ). The transmission was so tight we were forced to leave it partially in the drive area. Once again Mr. Sample was gracious enough to except that. The following day we attended the funeral and with all the things going on it was very late and I was just unable to do anything else with the truck. (By the way, I offered to trade the truck in that night but you didn't have a Chevrolet that was right for me. ) I called your Ford house Monday and made arrangements for the truck to be taken to Mac Haik Chevrolet. I was contacted by Kayla the next and told her what happened. Kayla handled everything from that point on. What a great asset you have with her. The next thing I know is that Kayla is calling me to let me know my truck has been repaired under warranty and I owe absolutely nothing. I am a retired Fort Worth Police Auto Theft Detective 45 years. I can't think of a time when I have been treated so nice and professionally. My wife had to be admitted to the hospital within a couple of days after we returned home. She doesn't drive anymore, so I have been trying to get transportation to Houston to get my truck. I should be there this week. You guys have a couple of top notch employees, and from their actions I'm sure it's part of your costumer training. I want to thank all of the Mac Haik team for your service. Sincerely, Tommy W. Reed Star, Texas 817-253-2894 More

This is the best service that you can ask for the tech are very courteous and answer all my questions. are very courteous and answer all my questions. More

Great service department. Very professional. Responsive. I am very pleased with the service and my interactions with thr service managers and technicians. Very professional. Responsive. I am very pleased with the service and my interactions with thr service managers and technicians. More