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Mac Haik Chevrolet - Service Center

Houston, TX

4.7
1,916 Reviews

1,916 Reviews of Mac Haik Chevrolet - Service Center

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May 05, 2022

My car was in the shop for a long time but Carlos was keeping me updated all the time the team is kind and friendly. Big up to Carlos More

by idgnankambary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
May 10, 2022 -

Mac Haik Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 05, 2022

Jose is professional and provides assurance that the job will be taken care of roght More

by keithsparenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rosales
May 10, 2022 -

Mac Haik Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 05, 2022

Best visit I’ve had at Mac Haik service department. Carlos was the best! Will definitely ask for him next time More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Murillo
May 10, 2022 -

Mac Haik Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 05, 2022

When I first drove up he greet me Very polite and also being very understanding and listen More

by antoniomschjang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name but I think he’s the only black services department
May 11, 2022 -

Mac Haik Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

May 04, 2022

I appreciate you looking at my warranty work even though I did not purchase the vehicle from you. Larry was very straight forward and accommodating. Will come back for service. More

by aferg22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
May 10, 2022 -

Mac Haik Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 04, 2022

Juan Godinez did a fine job keeping us informed on what was going on with repair! More

by scott_mckenzie24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Godinez
May 10, 2022 -

Mac Haik Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 03, 2022

Prompting service and information about the problem. The waiting time was right and the offer to take a right or to wait show good card about customers. More

by canrac49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
May 10, 2022 -

Mac Haik Chevrolet responded

Thanks for the great feedback. We're pleased that everything went well for you. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 01, 2022

Very professional excellent work kept me informed Work was done on time and as promised More

by Dtomlinsonhouston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron service manager
May 04, 2022 -

Mac Haik Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 01, 2022

Y’all have the most professional & courteous staff. Simply the BEST service in all of TEXAS! More

by Dante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in body shop.
May 04, 2022 -

Mac Haik Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 01, 2022

4/30/22 Saturday 3 pm How do we know that YOU ACTUALLY PUT NEW OIL IN THE CAR, and Drained out the old oil? Brad Rhoton Houston, TX 281-543-5546 cell More

by Rhotonbrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name? Dreadlocks in face
May 04, 2022 -

Mac Haik Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

May 05, 2022 -

Rhotonbrad responded

5/4/22 Always Great Service work, on all 3- vehicles we bought from you. 2- SUV’s & 1- Silverodo truck. We love all 3 vehicles. We get all 3 Serviced at your Service department every time it is time to service the cars. This time was another oil change and tire rotation. Thanks a lot, Brad Rhoton

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