Mac Haik Chevrolet - Service Center

So far service has been subpar. I have to go back a third time to fix an issue. The issue was not present on the first day of drop off. Basically the truck has left in worse conditi I have to go back a third time to fix an issue. The issue was not present on the first day of drop off. Basically the truck has left in worse condition than when itarrived.. no body answers the phone at service or parts(spray on bed liner quite), I have to call MULTIPLE times... 5 times in 1 hr to be exact.. More

I have had very good experiences from the sales team to the finance team and service. I have had other new cars with warranty issues and all I ever got was we cant find the issue and they charged me for it the finance team and service. I have had other new cars with warranty issues and all I ever got was we cant find the issue and they charged me for it!! Here, they not only took the time to find the problem but they did actually fix it and did not charge me anything! That is true warranty service. I am happy with them and compared to other dealerships they truly do have superb service. Yes, the service guys need customer service training but over all this is a great dealership and I have dealt with many. None compare so far to this one. I have owned Land Rover and never was treated properly and had to pay for everything even in warranty. I have had new Mazda's and had nightmare experiences with EVERY Mazda dealership but one and the car was a lemon yet they did want to fix a thing under warranty. So this dealership is a delight to deal with. I am not thrilled my new car has warranty issues but that is not the dealerships fault, that's on the manufacturer but it is the dealership that is to fix that and they did in fact do that and it was so easy. It was a relief to deal with them. More

I have done business with this company for 30 years and they have never let me down. Recently and thankfully for the first time, I dealt with the body shop. Could not have been happier they have never let me down. Recently and thankfully for the first time, I dealt with the body shop. Could not have been happier More

Lane was very attentive and not pushy at all with all the suggested changes. Oil service was quick. suggested changes. Oil service was quick. More

Brad did an amazing job of taking care and informing me of the issues found, updated on status, and knew I needed a loaner since I'm in outside sales and found me one. Great Job Brad! Thank you! of the issues found, updated on status, and knew I needed a loaner since I'm in outside sales and found me one. Great Job Brad! Thank you! More

Jim Cox was wonderful, thorough and explained repairs needed. A trusted service advisor who prides himself on quality customer service. needed. A trusted service advisor who prides himself on quality customer service. More

Poor communication in service department. Basically unreachable. Had to drive there for answers. Cars worst! Basically unreachable. Had to drive there for answers. Cars worst! More

Third time I have been there for service. Each time I was told I would get a Free Car Wash. Each time after service was finished, I was told it would be an additional 60 to 90 minutes to get Each time I was told I would get a Free Car Wash. Each time after service was finished, I was told it would be an additional 60 to 90 minutes to get the car wash. Each time I left without the car wash because I felt like that was too long to wait after waiting 1 hour for service. More

I am always very pleased with the fast, friendly service at Mac Haik’s Certified Service Express Lane! at Mac Haik’s Certified Service Express Lane! More

I have purchased many cars from This dealership and service Them here too. Very pleased with the service. service Them here too. Very pleased with the service. More