Back

MOSSY BUICK, GMC - Service Center

New Orleans, LA

4.6
85 Reviews

85 Reviews of MOSSY BUICK, GMC - Service Center

Sort by
July 19, 2025

Follow up is not up to par. 3rd parties can get parts easier. People are personable. More

by Eric.stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Mayeux
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Our experience was a disaster after having a blow out due to faulty tire at 30,000 miles. Taylor was okay and overloaded but I had to call manager over our first contact with the woman Colleen (?) over body More

by cathy.roberts704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colleen or Catherine in body shop
July 18, 2025

I had my vehicle repaired here since it was a Certified Nissan Shop and under the State Farm umbrella of repair facilities but my truck was completed 2 weeks after the estimated completion date and no one More

by TEE1394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor
July 18, 2025

They are an amazing dealership with very kind and compassionate workers who do the job right every time. More

by ashley.deshotel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Charlotte
July 12, 2025

Clean facility and very attentive to details about your vehicle. Staff is friendly and professional. More

by wbrugier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service area
July 12, 2025

The best service team in the business ! !!! Customer service really does still exist and I have bought a car intentionally o continue service at this location More

by dcalhoun2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Adler
July 04, 2025

I chose to come to Mossy from the Westbank because of the exemplary service given from the moment you drive up in the service lane. Mossy has the best technicians. Sean made sure all my needs were met and Te More

by Sandy Sider Jeffery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Director, Shawn Krey & Service Technician, Tim Knecht.
July 01, 2025

They were courteous, quick and good at communicating what needed to be done for my vehicle. More

by fritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Adler in Service
June 30, 2025

Good services, needs more mechanics on duty. I would like to see more shuttles instead of that one because I really don’t take it because you may have to go around the city before reaching your More

by DDIXON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Irons
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

I rolled into Mossy Buick at 3:30 with a nail in my tire Even though they were very busy Zack was able to get my tire fixed in no time More

by s.boguille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack in the Service Department
1
...