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MOSSY BUICK, GMC - Service Center

New Orleans, LA

4.6
116 Reviews

116 Reviews of MOSSY BUICK, GMC - Service Center

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September 18, 2025

I recently had an outstanding experience with Mossy Motors that I feel compelled to share. Their service was exceptional from start to finish. The team is always honest and transparent about what my ca More

by cbenetrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
September 13, 2025

Eddie Adler did a great job scheduling the work ao that I had a very fast turnaround-well executed More

by brucet0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Adler
September 11, 2025

I had an issue with my vehicle, so I was told to bring the vehicle to the shop, unfortunately the warranty had expired. I was miss informed. I was told that I still had warranty. Zachary made a mistake More

by TERRON44.LOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary in the repair shop
September 09, 2025

Mossy was extremely helpful to us , we were from out of town and stranded, they took extremely good care of us. Zach was very friendly and went out of his way to help us, We are very thankful to all the fo More

by steve.paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach was extremely helpful and friendly to us
September 02, 2025

Very communicative and friendly. Staff was very kind. Kept me up to date throughout the process. More

by partyxpickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Van Geffen, Corrine Barroni, James Puigh
September 02, 2025

Great customer service and they got my vehicle fixed in a great amount of time More

by Dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
September 02, 2025

Kerri is amazing. She kept me updated on the status of my car and worked with the warranty company. Both Kerri and Scott were a pleasure to work with. More

by csouthall69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerri and Scott
August 31, 2025

Everyone was courteous and made sure I was satisfied with my service. Kerri kept me updated on the status of my vehicle, while it was a service. More

by jarvisburse
Recommend Dealer
Yes
Employees Worked With
Kerri
August 30, 2025

Good communication fast service and on time phone call when my truck was ready t go More

by SAINTSFAN.CASTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

excellent, courteous and professional staff. james, my adjuster is to be commended for his professional demeanor. He creates an attitude of caring and concern dealing with customers in an alread More

by JSHALETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in Collision/Body Shop
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