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MOSSY BUICK, GMC - Service Center

New Orleans, LA

4.7
75 Reviews
Call Service Center (504) 708-2978

75 Reviews of MOSSY BUICK, GMC - Service Center

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June 26, 2025

Mrs Kerri is a superstar takes care of me every time I bring my truck for service she calls and text me recommend services that I need and she very due diligence with everything I proud to be a member of More

by bryankirk483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 25, 2025

Great service from great people! You can’t ask for more. Keep it going you guys! More

by ELROYLEVEQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Gundorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montrell Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Neville,Jeff Neville,Grant Gonzales
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June 21, 2025

They were so easy to work with. Corrine made sure we were well informed and could coordinate a pick up from out of state More

by beth revere (Blanchard)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corrine
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Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you so much, Beth! We’re thrilled to hear that Corrine and the team made your experience smooth and stress-free—especially coordinating from out of state, which can be a big ask. Making sure our customers feel informed and cared for every step of the way is what we aim for, and your kind words mean a lot to us. Safe travels!

June 20, 2025

Mossy staff are incredibly helpful, kind and straight up. We didn’t buy our Acadia from there but they treat us like we did. More

by Ilonamprieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 22, 2025 -

MOSSY BUICK, GMC responded

That's such a wonderful compliment—thank you! We believe everyone who walks through our doors deserves top-notch service, whether they bought from us or not. It means a lot to hear that our team made you feel genuinely welcome and supported. If there's ever anything you need, just know we're always here for you!

June 20, 2025

The collision center was extremely professional and courteous. I did not expect to have the inside of my vehicle cleaned. It was a pleasant suprise More

by curryallyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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June 19, 2025

Quality of work is sub-par. My infiniti was wrecked and was repaired by mossy. The painted fender had a string like material dried in the new paint. My hood was not properly ali More

by Jimmie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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June 19, 2025

They fixed my Subaru on time and a fair price I would use them again More

by ufkes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop
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Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you for the great feedback! We're glad to hear your Subaru was taken care of promptly and at a fair price—that’s exactly the kind of experience we aim to deliver. We appreciate the 4-star rating and hope we can earn that fifth one next time. Looking forward to seeing you again!

June 13, 2025

Eddie in service is always polite and the service is very good , quick and good communication. More

by mmboshart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in Service
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Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you for the great feedback! We're lucky to have Eddie on our team—his professionalism and positive attitude make a real difference. We're so glad to hear the service was quick and communication was on point. If there's anything else you need, we're just a call away!

June 10, 2025

They took the time to trace down the problem and was able to fix the issue. More

by dsteele1468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you for the great feedback! We're so glad our team took the time to get to the root of the issue and get things fixed right. That kind of care and attention is what we strive for every day. If anything else ever comes up, you know where to find us!

June 07, 2025

Staff was very friendly and helpful. The waiting room.was very comfortable. Took good care of my car. More

by innismag2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you for the kind review! We’re so glad to hear our team made you feel welcome and that you were comfortable while we looked after your vehicle. Taking care of both our customers and their cars is what we’re all about. Looking forward to your next visit!

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