MOSSY BUICK, GMC

I’m not sure how this dealership remains in business due to my recent experience with them. I was buying a used truck for a friend of mine. I live in Baton Rouge he is in Chalmette. We agreed to a price and to my recent experience with them. I was buying a used truck for a friend of mine. I live in Baton Rouge he is in Chalmette. We agreed to a price and was assured I could write a check since I bank with Chase. My friend picked up the check from me Tuesday night and dropped it of at Mossy Wednesday morning. The dealership then called him back and stated they do not take personal checks although we were told the exact opposite. Their porter picked up the check and I called his salesman and asked if my friend could go pick up his truck and was told no, they need to wait until their driver gets back to New Orleans. I then asked if they could deliver the truck to him and was told no. The sales manager Kirk Gundoff said he needed to come in to get a ‘GREAT” sales experience. I buy a lot of vehicles for myself and never was treated this badly. Acting like we were trying to scam them or something. Gundoff even had the nerve to tell me if you don’t want the truck you don’t have to buy it. If I hadn’t already got the cashier’s check, I would have told him where he could shove the truck up. I’ve bought a vehicle from a Mullinax Ford in Apopka Florida and said to me they deliver anywhere in Florida so I met them In Pensacola. I’ve bought several vehicles from Lexus of Mobile and they delivered the vehicles and paperwork to me here in BR. Mossy sales manager/and sales persons are arrogant and act like they are doing you a favor. They went as far as looking up my address as the salesman told me you have a nice house. Don’t waste your time with these FOOLS. More

They were courteous, quick and good at communicating what needed to be done for my vehicle. needed to be done for my vehicle. More

Good services, needs more mechanics on duty. I would like to see more shuttles instead of that one because I really don’t take it because you may have to go around the city before reaching your I would like to see more shuttles instead of that one because I really don’t take it because you may have to go around the city before reaching your destination More

Excellent, fast, and friendly service. Montrell Moore and Michael Jourdan were very professional. Thank you! Montrell Moore and Michael Jourdan were very professional. Thank you! More

I rolled into Mossy Buick at 3:30 with a nail in my tire Even though they were very busy Zack was able to get my tire fixed in no time tire Even though they were very busy Zack was able to get my tire fixed in no time More

Great customer service and very attentive. great products .I wish the car had two keys instead of one ,but on the other hand Everythong was great. great products .I wish the car had two keys instead of one ,but on the other hand Everythong was great. More

Mrs Kerri is a superstar takes care of me every time I bring my truck for service she calls and text me recommend services that I need and she very due diligence with everything I proud to be a member of bring my truck for service she calls and text me recommend services that I need and she very due diligence with everything I proud to be a member of the mossy family More

Great service from great people! You can’t ask for more. Keep it going you guys! You can’t ask for more. Keep it going you guys! More