MINI of the Main Line - Service Center

Professionsl service - fair price for repair - 1 complaint - had 10:00 am appointment - didn’t take car in for minor repair until 11:30 complaint - had 10:00 am appointment - didn’t take car in for minor repair until 11:30 More

It’s a small and busy dealership with excellent customer service. Barry explained the services and costs related to our vehicle before proceeding. The actual costs were less than the estimate so that was a service. Barry explained the services and costs related to our vehicle before proceeding. The actual costs were less than the estimate so that was a pleasant surprise. Our car needed to be left overnight, so they provided a courtesy car as well. Excellent staff, excellent service! More

The staff was not very friendly, and I never felt like that actually cared about my concerns. They were very short with my father and I, and also seemed annoyed when we had questions about the diagnosis a that actually cared about my concerns. They were very short with my father and I, and also seemed annoyed when we had questions about the diagnosis and estimate we were given. It’s actually because of their attitude that I decided against having the work done. I don’t trust them and would just prefer to get another opinion More

Service was slow …poor communication for a simple request …. Should not take 3 days to check tire issues …. Should not take 3 days to check tire issues More

Barry was responsive and kept me posted along the way! Thanks for the extra assistance! Thanks for the extra assistance! More

They are Very efficient, professional, and they get the job done in a timely fashion as well job done in a timely fashion as well More

First visit to this dealership. My vehicle was checked in promptly, diagnostic testing commerced immediately and problems identified within 2 hours. Dealership had the parts for My vehicle was checked in promptly, diagnostic testing commerced immediately and problems identified within 2 hours. Dealership had the parts for the repair available and I didn’t need a return visit. Service Advisor was courteous, kept me updated frequently, and was able to answer all my technical questions. One downside is a loaner vehicle needs to be scheduled in advance. More

I usually have a good experience when I visit. Very convenient location and knowledgeable staff Very convenient location and knowledgeable staff More

Had my Mini Cooper S serviced here by Barry had a great experience. I will have no hesitation to return and ask for Barry again. experience. I will have no hesitation to return and ask for Barry again. More

My air conditioner stopped working right before a planned vacation, staff responded by fitting me in. The repair took several hours, I was given accurate information along the way and was given the opportuni vacation, staff responded by fitting me in. The repair took several hours, I was given accurate information along the way and was given the opportunity to make financial and time decisions. Great service, thank you Barry for all your help. Going away with air conditioning. More