MINI of the Main Line - Service Center

Product knowledge, professionalism, very friendly and respec The repair advisor Donovan was awesome, he was very knowledgeable of his job and products. He explained the problem and needed work in a timely manner The repair advisor Donovan was awesome, he was very knowledgeable of his job and products. He explained the problem and needed work in a timely manner and the necessary work needed. My car was ready in a timely manner and all my work came with a warranty. The mechanical technicians did a awesome job and their was no grease or debris left in my vehicle. The office staff were very friendly and knowledgeable offering assistance if needed. I appreciate and love the service and respect that was rendered. They are my go to place. I thank them for their excellent service. Portia Christopher Parker More

Best Service around Mini Of The Mainline is a great place to have your car serviced and they always work with you to get things done For reasonable cost and in a timely f Mini Of The Mainline is a great place to have your car serviced and they always work with you to get things done For reasonable cost and in a timely fashion reasonable way. For reasonable cost and in a timely fashion. One of the main reasons I own a mini is because of the service, there are simply never any hassles More

Amazing Customer Service! I always look forward to having my car serviced at Mini on the Mainline, and it’s all due to my Service Consultant Michele! She provides great custome I always look forward to having my car serviced at Mini on the Mainline, and it’s all due to my Service Consultant Michele! She provides great customer service and goes above and beyond to assure her customers get the best attention/service! More

Car needed repaired due to stupidity hitting a curb Michele the service writer was excellent as she kept communicating through out the process. Mechanic did an excellent job on the repair. I would retu Michele the service writer was excellent as she kept communicating through out the process. Mechanic did an excellent job on the repair. I would return for service in the future. More

Service experience great! Excellent service, friendly and accommodating. My service advisor was very helpful, everyone In the dealership is friendly and service oriented. When Excellent service, friendly and accommodating. My service advisor was very helpful, everyone In the dealership is friendly and service oriented. When making appointment the person was pleasant and eager to accommodate. Just a good experience. More

Outstanding Customer Service Took my 1918- 4 door hard top Mini for inspection. I was greeted by Michele M Holeood at the service desk. This is my second Mini from Euro Motors. Took my 1918- 4 door hard top Mini for inspection. I was greeted by Michele M Holeood at the service desk. This is my second Mini from Euro Motors. I feel good when I see that Michele is at the service desk as I know my experience will be handled by a knowledgeable representative. She always appears well groomed and is professional . Michele will keep me informed about progress during my wait time. I am always impressed at how much she knows about the mini’s . I often times will hear conversations she has with other customers. I am impressed with her performance . More

Great experience Great experience, kept me in the know during the repair process. Michelle was very helpful and friendly as well. Will certainly use again if I have is Great experience, kept me in the know during the repair process. Michelle was very helpful and friendly as well. Will certainly use again if I have issues. More

Michele I’m Customer Service Michele Holwood in the Customer Service department is wonderful, an exceptional customer service professional. She s warm, conscientious and has excel Michele Holwood in the Customer Service department is wonderful, an exceptional customer service professional. She s warm, conscientious and has excellent follow-up. As an aside, why is it that only male employees are listed below on this survey, in the section asking “employees you worked with”? More

Comfort and courtesy The service and courtesy always exceeds. Michele Holwood is exceptionally knowledgeable and professional. Detriment is computer system in cars that The service and courtesy always exceeds. Michele Holwood is exceptionally knowledgeable and professional. Detriment is computer system in cars that cannot pinpoint issues but causes customer to have to pay for diagnosis even when there is no problem, just a sensor or computer update needed. More

Best dealership I’ve dealt with in the last 35 years. I’m currently on my second mini since 2007. I’ve never experienced a better dealer. Can’t say enough good things about Mini of the Mainline! I’m currently on my second mini since 2007. I’ve never experienced a better dealer. Can’t say enough good things about Mini of the Mainline! More