MINI of the Main Line - Service Center

This dealer is terrific! Scott is the best. He is so organized and keeps you informed. He doesn’t over promise which is great. Also I love the visual inspection done by the techs. They are very infor organized and keeps you informed. He doesn’t over promise which is great. Also I love the visual inspection done by the techs. They are very informative. Great work by all More

This dealer is great. I love working with them. I called because I had a flat and the team member made sure they had the tire before I went out. Scott who coordinates everything is terrific! called because I had a flat and the team member made sure they had the tire before I went out. Scott who coordinates everything is terrific! More

I drive city streets, No breakdowns in 6 years. I contribute this to excellent technicians in the service department who are skilled and clearly care. contribute this to excellent technicians in the service department who are skilled and clearly care. More

Warmly greeted. Explanation what was needed and the cost of each item that needed to be fixed to give the option of financing the entire service or part of it of each item that needed to be fixed to give the option of financing the entire service or part of it More

Clean, organized, polite and prompt. The moment they realized it would take longer than a few minutes. I was offered a loaner car. Even was offered a choice of which loaner realized it would take longer than a few minutes. I was offered a loaner car. Even was offered a choice of which loaner More

This was one of the best interactions with Mini on Main Street. From previous interactions, I got the feeling that they cared about money and business over customer service and meeting customer’s needs. Ho Street. From previous interactions, I got the feeling that they cared about money and business over customer service and meeting customer’s needs. However, this time Frank Saylor was super accommodating and prompt to service my requests. He was able to price match with my local auto shop. He kept me updated on the status of my car at all times via text. He was flexible to accommodate my schedule. He explained a service request message on my car that another employee quoted me $$ to repair which did not need fixing. The only reason for -1 star was that I wished they could clean my car just a little bit. I’ve had service in another auto shop that vacuumed the inside of my car with the repair. Other than that, my car is fully working again. I highly recommend speaking with Frank Saylor when you come to Mini of Main line. More

Mini of the Mainline Service always gets me in and out quickly even as a walk in. Scott Haines is always friendly, professional and helpful. quickly even as a walk in. Scott Haines is always friendly, professional and helpful. More

My car was towed to the dealership and I was driving home the next day. I've been a customer here for almost 8 years. The sales and service teams will treat you well. Staff wore masks and there was plexi the next day. I've been a customer here for almost 8 years. The sales and service teams will treat you well. Staff wore masks and there was plexi glass at the payment center. I felt safe although indoors. More

My experience was flawless from making my appt, receiving reminders, arriving for service, waiting area, efficiency, friendliness. I can’t say enough good things about the treatment I received! reminders, arriving for service, waiting area, efficiency, friendliness. I can’t say enough good things about the treatment I received! More

Helpful, informative and pro in diagnosis and set up for fix. Surprise problems never fun but dealt with in timely way to arrive at a happy remedy! fix. Surprise problems never fun but dealt with in timely way to arrive at a happy remedy! More