MINI of the Main Line - Service Center
Bala Cynwyd, PA
249 Reviews of MINI of the Main Line - Service Center
I was extremely impressed with the impeccable service; however, the courtesy car wash was awful!! however, the courtesy car wash was awful!! More
Frank Saylor provided what I consider to be great service throughout the entire process, from check-in to pickup. He kept me informed throughout, he also walked me through the video review of my vehicle, a throughout the entire process, from check-in to pickup. He kept me informed throughout, he also walked me through the video review of my vehicle, and helped to break it down by priority. More
One of the multiple recommendations suggested for upkeep of the vehicle while being checked, was an oil change in a couple months as it was “2 quarts low”. I paid the 270.00 fee for the air conditioning of the vehicle while being checked, was an oil change in a couple months as it was “2 quarts low”. I paid the 270.00 fee for the air conditioning check-and had rescheduled to return Monday August 02, for final repairs exceeding 2,509.00$. I barely made it home. The oil reservoir was EMPTY. Mini in the Main Line should be closed Permanently. More
We were greeted by Scott I believe is his name he was very nice and helpful. My daughter and I sat in the waiting room which is always clean. They even vacuumed and washed my daughters car which we didn’ very nice and helpful. My daughter and I sat in the waiting room which is always clean. They even vacuumed and washed my daughters car which we didn’t expect. Overall it was a pleasant experience. I would definitely recommend this dealership! More
Scott, in the service department, is professional, courteous and I feel is looking out for me. It’s always a pleasure dealing with him and I feel comfort in knowing I’m in good hands, especially, sinc courteous and I feel is looking out for me. It’s always a pleasure dealing with him and I feel comfort in knowing I’m in good hands, especially, since he’s representing the Mini service department. I feel I’m getting the right parts and the best service for my Mini. More
Service was very prompt and I was kept in the loop throughout the entire process. I also appreciate that Frank took the time to explain the issue with my car and made sure I was satisfied with the ser throughout the entire process. I also appreciate that Frank took the time to explain the issue with my car and made sure I was satisfied with the service. Will be returning to the dealership for future service appointments! More
Quick and outstanding service at the desk and with the technicians completed job in less than 2 hours clean and friendly waiting area and fair prices technicians completed job in less than 2 hours clean and friendly waiting area and fair prices More
Service tech Scott was quite helpful, continually informing me of the process and eventual outcome. Waiting area is clean and comfortable. A very positive experience. informing me of the process and eventual outcome. Waiting area is clean and comfortable. A very positive experience. More
The service department at Mainline MINI are always excellent. Scott kept us updated on what needed to be done and on progress, and even provides pictures of work needed. excellent. Scott kept us updated on what needed to be done and on progress, and even provides pictures of work needed. More
The service here is always friendly, professional and prompt. You don’t have to wait around to check in! My service representative, Scott Haines, explained all issues with my car and answered all my qu prompt. You don’t have to wait around to check in! My service representative, Scott Haines, explained all issues with my car and answered all my questions. Great place! Fun cars! More