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MINI of the Main Line - Service Center

Bala Cynwyd, PA

4.0
249 Reviews

249 Reviews of MINI of the Main Line - Service Center

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August 07, 2021

I was extremely impressed with the impeccable service; however, the courtesy car wash was awful!! More

by Ro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cooke
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Frank Saylor provided what I consider to be great service throughout the entire process, from check-in to pickup. He kept me informed throughout, he also walked me through the video review of my vehicle, a More

by GregMcG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Saylor
July 30, 2021

One of the multiple recommendations suggested for upkeep of the vehicle while being checked, was an oil change in a couple months as it was “2 quarts low”. I paid the 270.00 fee for the air conditioning More

by Mrs. Lanier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank and Scott
July 30, 2021

We were greeted by Scott I believe is his name he was very nice and helpful. My daughter and I sat in the waiting room which is always clean. They even vacuumed and washed my daughters car which we didn’ More

by Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
July 29, 2021

Scott, in the service department, is professional, courteous and I feel is looking out for me. It’s always a pleasure dealing with him and I feel comfort in knowing I’m in good hands, especially, sinc More

by eddieddavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 29, 2021 -

eddieddavis responded

MINI of the Main Line Jul 29, 2021 eddieddavis "Scott, in the service department, is professional,..." Scott, in the service department, is professional, courteous and I feel is looking out for me. It’s always a pleasure dealing with him and I feel comfort in knowing I’m in good hands, especially, since he’s representing the Mini service department. I feel I’m getting the right parts and the best service for my Mini.

July 24, 2021

Service was very prompt and I was kept in the loop throughout the entire process. I also appreciate that Frank took the time to explain the issue with my car and made sure I was satisfied with the ser More

by ranir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

Quick and outstanding service at the desk and with the technicians completed job in less than 2 hours clean and friendly waiting area and fair prices More

by tzolt57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Samodai
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wimberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

Service tech Scott was quite helpful, continually informing me of the process and eventual outcome. Waiting area is clean and comfortable. A very positive experience. More

by Vicki Lipoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haines
May 19, 2021

The service department at Mainline MINI are always excellent. Scott kept us updated on what needed to be done and on progress, and even provides pictures of work needed. More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
May 18, 2021

The service here is always friendly, professional and prompt. You don’t have to wait around to check in! My service representative, Scott Haines, explained all issues with my car and answered all my qu More

by CMar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haines
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