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MINI of the Main Line - Service Center
Bala Cynwyd, PA
249 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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249 Reviews of MINI of the Main Line - Service Center
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November 18, 2024
Friendly, very helpful, great service. Complementary car wash. They provided a very helpful video description of the service performed on the vehicle. I’ve never Had that kind of communica Complementary car wash. They provided a very helpful video description of the service performed on the vehicle. I’ve never Had that kind of communication before and it was extremely helpful. More
by Mark
Employees Worked With
Rochelle Hooks
October 25, 2024
The car always looks great when I get it back. The people at the service desk are excellent. The people at the service desk are excellent. More
by donovan7037
October 14, 2024
The customer service is horrible! ! Even after requesting it, I got no communication about the condition of my car, no information about when it would be ready, and when I finally cal ! Even after requesting it, I got no communication about the condition of my car, no information about when it would be ready, and when I finally called 4 days after my appointment, I was made to feel like somehow the non communication was my fault. Hopefully the work I waited 5 days for (that I’ve had them do before - an inspection and oil change - that in the past has taken them 3 hours to complete) is okay, but I am dubious. To top it off, they “washed” my car and it was dirtier when I picked it up than when I dropped it off… All in all, with the way I was treated and the visual condition of my car, I do not trust that the work completed was of any quality. More
by lvrfdn
Employees Worked With
Mr. Vaughan
October 12, 2024
The staff was great. The time they estimated was spot on. The waiting area was comfortable. The time they estimated was spot on. The waiting area was comfortable. More
by Kelly
October 06, 2024
They r honest in I love Micah he does a great job n has a lot of patience .Mini us a great place to shop for a car.the staff & mechanics are a blessing to me lot of patience .Mini us a great place to shop for a car.the staff & mechanics are a blessing to me More
by hairbiz.msz22
Employees Worked With
Micah
September 04, 2024
Have serviced 2 minis at this dealer for the past few years & will continue to do so!...they always accomodate my requests & provide great service...rochelle & micah muchas gracias for the personalized a years & will continue to do so!...they always accomodate my requests & provide great service...rochelle & micah muchas gracias for the personalized assistance... More
by gustavovivaso
September 02, 2024
An unacceptable appalling experience with servicing my car. Terrible waste of precious time. No customer skills despite irreverent incompetence. car. Terrible waste of precious time. No customer skills despite irreverent incompetence. More
by shakfeld
Employees Worked With
August 23, 2024
They got me in and out for service quickly. Much appreciated as I was waiting onsite. Much appreciated as I was waiting onsite. More
by zman517
