MINI of West Chester - Service Center

Great Service The only place I go for an oil change. I know that it will get done right with the proper oil and the right amount. On top of that my car always comes The only place I go for an oil change. I know that it will get done right with the proper oil and the right amount. On top of that my car always comes back washed and cleaned which is a nice plus. Preston and the rest of the service department are always helpful and prompt on communication. More

Excellent service visit. Once again, Preston arranged for a thorough, timely, and accurate service visit, including routine oil change, etc, inspection, electrical checkup of Once again, Preston arranged for a thorough, timely, and accurate service visit, including routine oil change, etc, inspection, electrical checkup of the light systems, and a wash. I can always depend on him to arrange for all the necessary components. The service department is efficient and skilled in providing all of the requested service in a timely manner. It is definitely worth the time to bring my car to Otto's where I am assured of excellent service. More

Love it at Otto's! Even during a pandemic, great service as usual at Otto's. The car is running beautifully...but I'm always confident when I leave the service bay that Even during a pandemic, great service as usual at Otto's. The car is running beautifully...but I'm always confident when I leave the service bay that everything is in top condition. And Preston rocks! More

Maintenance Service I always receive good service from Otto's. I appreciate having the option of a loaner car especially now when I work in health care and getting time I always receive good service from Otto's. I appreciate having the option of a loaner car especially now when I work in health care and getting time off is not available. The only thing that I miss is the dealership being in Exton because it was much closer to my home and work. More

Best dealership ever! Great service, friendly people (most have been there since I bought my Mini in 3011) and 360 client experience (web to mobile to in person to email). (most have been there since I bought my Mini in 3011) and 360 client experience (web to mobile to in person to email). More

Great communication The folks at Otto's Mini did a great job communicating with me throughout my service appointment. especially I appreciate the video walkthrough by the The folks at Otto's Mini did a great job communicating with me throughout my service appointment. especially I appreciate the video walkthrough by the technician. More

Preston is always great! I have always had a great experience coming to Ottos Mini and working with Preston. He always remembers me and my family, and goes above and beyond to I have always had a great experience coming to Ottos Mini and working with Preston. He always remembers me and my family, and goes above and beyond to make sure we are taken care of. Thank you for your wonderful customer service and professionalism, Preston. More

Preston and OTTO Mini are always a pleasure to work with. They are professional and address all of my concerns without hassle. OTTO Mini has kept a clean and secure environment for business during this pande They are professional and address all of my concerns without hassle. OTTO Mini has kept a clean and secure environment for business during this pandemic. More

Professional & Informative & Flexible My entire experience was excellent from drop off to pick up. Preston was especially helpful and explained everything to me. I trust his judgement. t My entire experience was excellent from drop off to pick up. Preston was especially helpful and explained everything to me. I trust his judgement. thanks More

The whole experience was quite pleasant. I’ll be back, even with the drive. The employees were all courteous and willing to assist at every moment. even with the drive. The employees were all courteous and willing to assist at every moment. More