MINI of West Chester - Service Center

Otto's installed my JCW Tuning Kit on my 2011 MCS. I called several dealers and Otto's was the most knowledgable and took the extra time to make me feel comfortable with my decision. Anthony Bluebello a called several dealers and Otto's was the most knowledgable and took the extra time to make me feel comfortable with my decision. Anthony Bluebello and Fred Rey were very professional and handled the upgrade perfectly. The price was exactly as quoted and they even gave me a loaner car to use during the service. More

Otto's has done routine maintenance on my car twice and both times I was pleased with the results. They always great me with a smile and take great care with my lovely little car. Scheduling the appointmen both times I was pleased with the results. They always great me with a smile and take great care with my lovely little car. Scheduling the appointments is easy (by phone or on their website) and they met their promised completion time. Otto's is also a very good corporate citizen, supporting local non-profit organizations. Thanks again, Otto's! More

They are awesome! They make you feel comfortable as soon as you walk in the door. The folks in the service department never laugh while you are trying to imitate a weird noise and actively listen when you d as you walk in the door. The folks in the service department never laugh while you are trying to imitate a weird noise and actively listen when you describe a problem. And the Motoring Advisors are there solely to make sure that you get exactly the MINI that you want. They never try to sell you a car; instead they will spend hours just to help you pick out the "Glass Slipper" that fits you perfectly! More

After horrible sales and service experience at Mini of the Main Line, I started taking my Mini to Otto's for service and they have exceeded every expectation! Thanks Otto's! the Main Line, I started taking my Mini to Otto's for service and they have exceeded every expectation! Thanks Otto's! More