MINI of West Chester - Service Center

Great job as always I always enjoy my time @ Otto's MINI, from catching up on the latest MINI news, to making use of the waiting area to keep up with work. Staff is alway I always enjoy my time @ Otto's MINI, from catching up on the latest MINI news, to making use of the waiting area to keep up with work. Staff is always great, and the work is always exemplary. We have had 7 MINIs from Otto's, and will keep coming back for more! More

Great experience as always Everyone at Otto's is friendly, professional, and has always delivered as promised. I've been an Otto's customer for 13 years and have always had a po Everyone at Otto's is friendly, professional, and has always delivered as promised. I've been an Otto's customer for 13 years and have always had a positive experience. More

Awesome service I was in for service on my mini when I sat down with Pete for information about a newer mini and he was very helpful especially since I didn’t have an I was in for service on my mini when I sat down with Pete for information about a newer mini and he was very helpful especially since I didn’t have an appointment. I couldn’t afford a new one but he got me into a retired service car within my budget. More

Excellent service First, is was easy to go online to set up the appointment. The service was fast and excellent customer service from when I arrived to when the work wa First, is was easy to go online to set up the appointment. The service was fast and excellent customer service from when I arrived to when the work was completed. More

Thanks for the great service. We've always had great service at this location. Thanks for squeezing us in at the last minute and for fixing our brake and sensor issues. As always, We've always had great service at this location. Thanks for squeezing us in at the last minute and for fixing our brake and sensor issues. As always, you went above and beyond what was expected and it was much appreciated. More

Preston was great! Drop off was quick and easy, the loaner car was fun to drive. Preston filled me on the services that would happen clearly and simply. When I needed Drop off was quick and easy, the loaner car was fun to drive. Preston filled me on the services that would happen clearly and simply. When I needed to request an early finish time he was able to do that for me. More

My yearly service I can't say enough about the level of service I received. Preston went so above and beyond for me when I had so many issues after bringing it in. I can't say enough about the level of service I received. Preston went so above and beyond for me when I had so many issues after bringing it in. More

Exemplary Service The education, the individual service, and attention to details were exemplary. Keeping me informed while I waited. The service manager offered solu The education, the individual service, and attention to details were exemplary. Keeping me informed while I waited. The service manager offered solutions above and beyond my knowledge. I was very pleased. More

Excellent Service I have serviced my car at Otto’s Mini for years. They’re realiable, polite, professional service continues to bring me back. I would recommend them to I have serviced my car at Otto’s Mini for years. They’re realiable, polite, professional service continues to bring me back. I would recommend them to anyone who drives a Mini. More

Good Job Very responsive and comprehensive in diagnostics. Timely completion of work too. Work appears to be competently done after a week of driving in all ki Very responsive and comprehensive in diagnostics. Timely completion of work too. Work appears to be competently done after a week of driving in all kinds of weather. More