MINI of West Chester - Service Center

Appointment on time Had an 8:30 Friday appointment ,promptly taken care of,state inspection,oil change, and recommended spark plug change. Thought that was odd however Had an 8:30 Friday appointment ,promptly taken care of,state inspection,oil change, and recommended spark plug change. Thought that was odd however car runs noticeably better. Finished at 10:10 no complaints just good proficient business to deal with. More

Excellent Service! The customer service and people at Otto's Mini in Exton, PA are exceptional!! I was greeted by name, kept in the loop on the progress of my care servi The customer service and people at Otto's Mini in Exton, PA are exceptional!! I was greeted by name, kept in the loop on the progress of my care service and had all questions answered. Preston Jackson is THE BEST!! More

Great service Preston squeezed my repair in on short notice and got the car up and running in no time. You guys got me out of a jam. Thanks Preston! Preston squeezed my repair in on short notice and got the car up and running in no time. You guys got me out of a jam. Thanks Preston! More

Otto's Mini I am always pleased with the service and courtesy here, and the results are in the performance of my vehicle. I couldn't be happier. I am always pleased with the service and courtesy here, and the results are in the performance of my vehicle. I couldn't be happier. More

World Class Service Thank you for taking my car in for service and getting me a rental car from Enterprise so I could get back to work. Much appreciated. Thank you for taking my car in for service and getting me a rental car from Enterprise so I could get back to work. Much appreciated. More

Headache Well i didnt get a call on the day my appointment was made i had to wait till the next day to hear anything when i tried to get in touch i was given a Well i didnt get a call on the day my appointment was made i had to wait till the next day to hear anything when i tried to get in touch i was given a wrong number, when my car was done i was trying to call to pay over the phone but the number i was given the person wasnt picking up the phone, by the time i was able to pay for and pickup my car i had to have my mother rush down so i could get my car before they closed, dissapointing overall. More

Great Service I had a service light illuminate. The person on the phone gave me an appointment with a loaner. Preston greeted me when I arrived and called me when I had a service light illuminate. The person on the phone gave me an appointment with a loaner. Preston greeted me when I arrived and called me when it was done. More

Recent Service Another great experience. Preston is always so helpful. Quickly diagnoses the potential issues and provides guidance on cost. I love being able to g Another great experience. Preston is always so helpful. Quickly diagnoses the potential issues and provides guidance on cost. I love being able to get a loaner. It makes Service so easy. Thank you More

Preston does a great job ! He is always patient and accomodating. He has helped to resolve some complicated insurance issues; which took a lot of perseverance.. ! He is always patient and accomodating. He has helped to resolve some complicated insurance issues; which took a lot of perseverance.. More

Service of Mini Thank you for the quick service and giving me the ability to have a loner. You actually got my repair and oil change faster the expected. Plus my ca Thank you for the quick service and giving me the ability to have a loner. You actually got my repair and oil change faster the expected. Plus my car came back washed. More