MINI of Wesley Chapel

I had an excellent experience with this dealership. Derek Orca-Ramiro was my service coordinator and he helped me out through out the whole process. He kept me updated and informed. He worked tried ver Derek Orca-Ramiro was my service coordinator and he helped me out through out the whole process. He kept me updated and informed. He worked tried very hard to keep the cost down. I recommend BMW mini of Weasly Chapel whole heartedly More

I visited Mini of Wesley Chapel for maintenance, and I have to say, the experience was outstanding. From the moment I arrived, I was treated with the utmost care and professionalism. Derek made sure I was have to say, the experience was outstanding. From the moment I arrived, I was treated with the utmost care and professionalism. Derek made sure I was informed about the entire process, answering all of my questions with patience and clarity. He ensured that my vehicle was well taken care of and that I was comfortable throughout the entire visit. Even though Frankie wasn’t handling my maintenance directly, I want to give a special mention to him. Frankie has always gone above and beyond to assist me, offering exceptional customer service every time I've interacted with him. His dedication and willingness to help make him a standout member of the team. Mini of Wesley Chapel continues to exceed my expectations, and I’m confident that I’ll return for all my future service needs. I highly recommend Derek, Frankie, and the entire team at Mini of Wesley Chapel to anyone looking for top-notch service and care! More

We have owned numerous of Mini Coopers throughout the past fifteen years or so. We can always rely on Mini of Wesley Chapel to go above and beyond what is necessary to ensure that the customer is pleased past fifteen years or so. We can always rely on Mini of Wesley Chapel to go above and beyond what is necessary to ensure that the customer is pleased with their visit and their service. 5 Stars for Brian (Service Manager) and his crew. Thanks for everything More

I always receive notifications for service and I get scheduled in a timely manner. I don’t have anything else. scheduled in a timely manner. I don’t have anything else. More

Attentive, understanding and quick to satisfy customer needs. A pleasant staff of knowledgeable employees willing to take tat extra step. needs. A pleasant staff of knowledgeable employees willing to take tat extra step. More

Great customer service - Derek kept me informed of the progress of the car repair. Will definitely return in the future. progress of the car repair. Will definitely return in the future. More

Absolutely the best , couldn’t ask for better service. Looking forward to seeing them in the future. Looking forward to seeing them in the future. More

Good service department but sales people are to independent no one ever approached me as I walk among the new cars on the lot independent no one ever approached me as I walk among the new cars on the lot More

Great experience I’ll be going back there again for all my troubles and needs to be sorted with my vehicle in the future. my troubles and needs to be sorted with my vehicle in the future. More

Quite pricey but guess that’s what I get for buying a Mini. Frankie and Josh were a great help and I look forward to more visits in the future as I am knocking out the things that need to be corrected. Mini. Frankie and Josh were a great help and I look forward to more visits in the future as I am knocking out the things that need to be corrected. Thank you. More