MINI of Warwick

I went on a trek to look at MINI's in the spring of 09 and came away from the dealership with a very positive experience. My "Motoring Advisor" was an upbeat young lady by the name of Jessica Splendorio. and came away from the dealership with a very positive experience. My "Motoring Advisor" was an upbeat young lady by the name of Jessica Splendorio. She was outgoing and assertive without being overly pushy. Since I had done all my homework by researching the vehicle through MINI's website, I already knew the available options and accessories. When asking Jessica for information on packages and options, she knew exactly what was available and how much each cost. Familiarity with the product she was selling was very high. This is the sign of a good salesperson. Nothing worse than asking a salesperson if you can put a spoiler on a vehicle and they say "no" and their product pamphlets show the vehicle with one on it! Jessica worked back and forth on my pricing and came to me with a good deal (I had a trade in). The delaership was more than happy to help me out with getting rid of my previous vehicle to get into a new MINI. The most impressive thing about Inskip and Jessica was that I closed the deal on a Saturday. Since the registry was already closed and I needed to sign the final delivery slip, Jessica drove all the way from Inskip to my office in New Bedford, MA to deliver the paperwork for me to sign so my vehicle could be deilivered. She did this on her own time. I felt this was going above and beyond the call of duty and shows the committment the dealership has to excellence. My experience with her and Inskip has been nothing but excellent. More

My experience buying a Mini from Inskip was better than I My experience buying a Mini from Inskip was better than I ever imagined buying a car could be. I had never purchased a new car before and was p My experience buying a Mini from Inskip was better than I ever imagined buying a car could be. I had never purchased a new car before and was preparing for pushy salespeople and up-sell tactics. At Inskip I received the complete opposite. Pete Rock was absolutely awesome at getting me into exactly what I was looking for. There was no pressure what so ever when I was picking out options and ordering. All of my questions and concerns were answered or addressed without hesitation. I was able to go on the test drive by myself, compared to another dealer that came along and drove half the time. Not only was ordering through Inskip faster than what the other dealer I visited (arrived in 4 weeks versus of 7+), Pete sent me email updates of where my car was in the manufacturing process. I knew where it was way before the Mini website updated the status, and it was very exciting to track the progress as it made its way through assembly, paint, and then finally onto the boat. When I picked up the car, I was thoroughly introduced and all the controls and features were gone over and explained again in detail. Pete has continued to check up on how my Mini is doing and has been extremely helpful even months after the purchase. When I had my first oil change and tire rotation, Pete introduced me to Jaymes who did a great job of completing the service. For the best service, go to Inskip. For the best sales experience, see Pete. And of course for the best car, get a Mini! More

I was always reluctant to visit the car dealer because of all the negotiation games and the effort to avoid being ripped off were overwhelming compared to the enjoyment of browsing through what could be your all the negotiation games and the effort to avoid being ripped off were overwhelming compared to the enjoyment of browsing through what could be your next new car. I was pleasantly surprised that, with Inskip MINI, and especially with Peter, this was not the case at all. To some, their leave-you-alone-unless-asked attitude might seem unfriendly or unaccommodating (after all, MINI has strong dedicated demand), but for my wife and I this meant we were able to browse through the showcased cars at our own pace, and we asked questions when we needed. Now, of course all of these could have been their cunning strategy to lower my guard -- but what matters to me most is that I had a pleasant time choosing my MINI and I feel very comfortable going back to the shop for services and other inquiries. Price wise, however, they were stiff but this is to be expected given the popularity of the MINI -- if you know economics 101 this is no mystery. But at the end of the day, I preferred to pay extra (which is not much, since MINI retains value very well) for good experience and good services in the future. More

My husband and I purchased our new 2010 MINI Cooper S at Inskip MINI. We researched a used 2007 MINI Cooper S online via Inskip's website (which is also extremely well done and information-filled!), and we Inskip MINI. We researched a used 2007 MINI Cooper S online via Inskip's website (which is also extremely well done and information-filled!), and went to Inskip the night before Christmas Eve, where we met Peter Rock, who was so pleasant, helpful, patient, kind, and attentive, from our first handshake to final. We found out that through a great financing plan, which Manny Sheikh helped us through, we would be better off purchasing a new Cooper S instead. Manny was also very helpful, pleasant, kind and attentive during the process. We could not have gotten better service! We really felt like we "mattered," which is something that I have not felt in visiting other dealerships. Peter and Manny really worked hard to get us the best car and the best rate, and we drove off in our new MINI the day after Christmas! I would recommend Inskip to all of my friends and family; the service and attentive, caring staff is unparalleled. Peter and Manny helped us to know that we were not just a "number," another couple buying another car, but instead worked tirelessly to get us into the sweetest Christmas gift any husband could give to his wife! We are very happy with Inskip. We also got a great warranty on the new ride, and Inskip's service department is second to none! Go and see Peter and Manny at Inskip, they will help you find the car of your dreams! More

At Inskip Jessica and Mark were very friendly and At Inskip Jessica and Mark were very friendly and helpful.I also liked how they do not push on every item that would raise the price of the Mini.I fe At Inskip Jessica and Mark were very friendly and helpful.I also liked how they do not push on every item that would raise the price of the Mini.I felt that they were very truthful in every aspect and gave me the knowledge of the different items and insurances I could purchase with the car. Had they been a different way I would have taken my business to the Connecticut Mini dealership.I would recommend Inskip to anyone.I still haven't used the repair shop yet as I haven't had my car long but I feel that they also will use the same manner in which they deal with the customer.I wish the price had been less but it was I who choose the 2010 not the 2009 model and it was I who choose the add on's. Susan Brennan More

I worked with Peter Rock and the Sales Manager, Manny, over the internet mostly with a few phone calls for a 2009 Mini Demo that was on the showroom. Peter was lightning fast with email responses, just wh over the internet mostly with a few phone calls for a 2009 Mini Demo that was on the showroom. Peter was lightning fast with email responses, just what I appreciate and value a lot (yes, I'm not old fashioned and prefer email to phone). He seemed to have all the time he needed to take care of my questions, look into things, etc. I spoke then with Manny, where we cleared up a few things around financing. In particular they helped me find a rate that beat any other rate I had found myself! In the end I drove over and met the team, everyone was very friendly and attentive. I knocked down the "Quality of Work" rating a tiny bit because there were two unexpected issues with the car that could have been caught by them before I drove off (door unlock issue, missing clip on luggage cover). As it is, I'll just have to visit a service dep't for warranty work now. More

I have had a great experience with the Inskip Mini dealership so far! I went there a first time to look at a mini to see about purchasing one. When I went inside and looked around at the showroom cars dealership so far! I went there a first time to look at a mini to see about purchasing one. When I went inside and looked around at the showroom cars I was greeted after only a minute. I only dealt with one salesperson the entire time I was there but he was very friendly. I was given all the information I had asked for. When I emailed the salesperson I got a response right away and was able to ask any questions I could think of and they were answered. I ended up coming back about after a week and purchased a mini through the same salesperson and everything went very smoothly. I have not had my mini serviced yet but i would recommend this dealer based on the experiences I have had. More

So, I had bought a mini cooper and loved the car (didn't buy from this dealership) and the power steering pump went. So i thought I would bring it to the dealership (Inskip) because they are a MINI DEALER! buy from this dealership) and the power steering pump went. So i thought I would bring it to the dealership (Inskip) because they are a MINI DEALER! Aside from being over pirced and super rude! When I left, the car was a mess, greese and dirt everywhere, and no gas in the car, I had dropped it off with almost a 1/2 a tank! AND I HAD 3 FLAT TIRES!!!!! I called them right away and they said they knew nothing about it, when i got to my local garage, he took 2 screws (licence plate screws) out of the tires. Now when i was there i was told i would need tires soon, but I just could not afford it at the time, after contacting the dealership, they said that they would call me back, i have never herd from them again. Very cute sales department, but I would never go to the service or sales department again. More