MINI of Universal City

Extremely satisfied! I walked into Mini and was quickly greeted by Anthony Marshall. I told him exactly what I was looking for and he quickly showed me where the car I was I walked into Mini and was quickly greeted by Anthony Marshall. I told him exactly what I was looking for and he quickly showed me where the car I was looking for was located. He did not try and up-sale me on anything. He was extremely knowledgeable and professional. By far the quickest most efficient car purchase of my life. If I am ever in the market to buy another Mini I would go back and seek Anthony. He Gives car salesman a good name. Thank you very much. More

Joining the Mini family Typically, I dread the car buying experience,however, going to Universal City was completely different. The team that worked with us from Sales, Antho Typically, I dread the car buying experience,however, going to Universal City was completely different. The team that worked with us from Sales, Anthony M to Finance, Tony were exceptional. It was the Best car buying experience ever! More

Great Service Mini of Universal City...thank you once again for you superb service and friendly staff. Anthony Marshall, thank you for being available to answer Mini of Universal City...thank you once again for you superb service and friendly staff. Anthony Marshall, thank you for being available to answer all my questions. More

GRRREEEAAAATTTT The Customer Service Was Great. They helped me a lot. They give me what I wanted and left a happy person. Thank you so much!!!!! The Customer Service Was Great. They helped me a lot. They give me what I wanted and left a happy person. Thank you so much!!!!! More

Service 1.0 star rating 12/17/15 First to Review Brought my '06 in for a no charge, company issued, recall repair which could not be done at my regular m 1.0 star rating 12/17/15 First to Review Brought my '06 in for a no charge, company issued, recall repair which could not be done at my regular mechanic's. In addition to that repair, they told me I needed over $2100 worth of "urgent" repairs. I opted to get a second opinion and brought my car to my regular mechanic after they finished the recall job. Of the multiple things Mini of Universal City told me that my car needed to operate safely, only ONE of them was actually true. The other "issues" they identified did not exist! The repair job at my mechanic's cost me $500, a whole lot less than what Mini of UC was seeking to gaff me for! To tell a customer that their car needs work (and making it sound like a safety issue) that is not necessary is fraudulent and unethical. Prior to writing this review, I contacted Mini of UC's service department and HQ about this matter and received "we will look into it" as the only response. If your Mini is no longer covered by warranty, save yourself some money and bring it to a local, reputable mechanic for service. More

Great dealer with great deals After driving Chrysler/Dodge/Jeep vehicles my entire life, I happily made the choice to switch to a quality company with quality cars. Anthony helped After driving Chrysler/Dodge/Jeep vehicles my entire life, I happily made the choice to switch to a quality company with quality cars. Anthony helped me crunch numbers so I was able to turn in my current lease (Dodge Dart) which I was very unhappy with, and lease a new Mini Cooper S hardtop. Not only was it a great deal, but my insurance dropped almost $30.00 per month. I didn't feel rushed or pressured. The next day, Anthony called and followed up to make sure everything was taken care of and if I was happy with my car. Oh yeah, and I got a free T-shirt and a beer glass! It's the little things, ya know? More

Great car and great service! Wonderful experience buying my 2nd Mini and first with Mini of Universal City. Anthony Marshall was a great salesman. No pressure and a pleasure to wo Wonderful experience buying my 2nd Mini and first with Mini of Universal City. Anthony Marshall was a great salesman. No pressure and a pleasure to work with. Would definitely recommend Anthony and Mini of Universal City to anyone. More

First car Great experience and great staff especially Marty who helped us in getting my first car. He was really amazing in giving good deals. Everyone was appr Great experience and great staff especially Marty who helped us in getting my first car. He was really amazing in giving good deals. Everyone was approachable. This place is highly recommended! More

Didn't feel pressured It wasn't my regular dealership experience. They were thoughtful and friendly. I didn't feel pressure from them and they helped work out a price that It wasn't my regular dealership experience. They were thoughtful and friendly. I didn't feel pressure from them and they helped work out a price that was right for me More

Painless Process I walked in to lease a new 4 door Mini Cooper. Jason simply asked what I was looking for, didn't try to pressure or upsell me any extras. They found t I walked in to lease a new 4 door Mini Cooper. Jason simply asked what I was looking for, didn't try to pressure or upsell me any extras. They found the British Racing Green 4 door I was looking for and a few days later I drove home a happy customer. Alex worked hard to get the price I wanted and Huw made sure I was happy with the results every step of the way. I'll definitely go to them again when the lease runs out. Everything was relaxed and easy, even the financing was a breeze. More