MINI of Towson - Service Center

Service Makes The Dealership I have owned several different vehicles, with wide range of experiences with service departments. It is the service department at Mini Of Townson tha I have owned several different vehicles, with wide range of experiences with service departments. It is the service department at Mini Of Townson that sold me on the brand from day one. My Service Advisor, Alan Rolocut make me feel like I am the only customer that he has. I feel like he cares as much about the service of my vehicle as I do. What I realize is that he probably makes all the customers feel this way. A service technician can either make or break a dealership, no doubt in mind Alan makes Mini of Towson the dealership of choice for me. More

Service Dept/Yoni Jonathan Baron(Yoni) is amazing...he is polite, considerate and genuinely cares...he kept me updated and helped carry my bags to my car!!! He held the Jonathan Baron(Yoni) is amazing...he is polite, considerate and genuinely cares...he kept me updated and helped carry my bags to my car!!! He held the door open for me- what a gentlemen!!! More

Always amazing. To visit this dealer is always a great experience. Everyone makes me feel very welcome with their professionalism and warmth. It's a real pleasure to To visit this dealer is always a great experience. Everyone makes me feel very welcome with their professionalism and warmth. It's a real pleasure to work with them all. Thank you! More

Service / Yoni was above and beyond expectations I am extremely appreciative of having found this MINI dealership as their service has been above and beyond anything I have experienced with other MIN I am extremely appreciative of having found this MINI dealership as their service has been above and beyond anything I have experienced with other MINI dealerships. Yoni has been the face of this amazing service and is truly here for the customer and ensuring they have a wonderful experience. Thank you so much Yoni and thank you MINI of Towson for supporting this environment/experience! More

Service Allan Allan Is fantastic Allan always greats me with with a smile when I bring my car into Mini of Baltimore. He is very knowledgeable and explains everythi Allan Is fantastic Allan always greats me with with a smile when I bring my car into Mini of Baltimore. He is very knowledgeable and explains everything in detail when my car is serviced.if necessary Allan will get a loaner car for me. Have bought 2 Mini Coopers from this dealship. All have been fantastic. Allan, Jeff and team. Thanks Dr. Ravitz More

the little things that matter Over the years I have owned my mini cooperS Alan Rolocut has maintained an ongoing stewardship with regard to the service and upkeep of my car . He h Over the years I have owned my mini cooperS Alan Rolocut has maintained an ongoing stewardship with regard to the service and upkeep of my car . He has fostered a feeling of confidence in me that my best interests are topmost in his list of priorities.For example when I pick up my car from either a routine check up or a particular service matter I m aware of many small details that are attended too like resetting the clock and making sure the car is completely safe and road worthy Its not always fun to get a repair bill but I always get the sense that nothing was superfluous or “padded” I would reccomend Mini cooper Towson to anyone without reservation More

Friendly, responsive & professional service Allen Rolocut consistently provides me with friendly, responsive & professional service. I can always count on experiencing a positive, informative Allen Rolocut consistently provides me with friendly, responsive & professional service. I can always count on experiencing a positive, informative interaction and excellent customer service whenever I take my vehicle to Allen at MINI of Baltimore County! More

Awesome service They are always friendly and helpful! They are helpful and listen to your needs. They make your wait comfortable. They keep you updated the entire tim They are always friendly and helpful! They are helpful and listen to your needs. They make your wait comfortable. They keep you updated the entire time. More

Vehicle Service and Sales I had my mini serviced yesterday and as always had the pleasure of seeing Yoni Baron. He’s one of the reasons I continue to have my car serviced there I had my mini serviced yesterday and as always had the pleasure of seeing Yoni Baron. He’s one of the reasons I continue to have my car serviced there because I know I will receive excellent and competent service and if necessary wait in the pleasant environment of this dealership. I might add they’re dog friendly and sometimes my dog goes with me. While waiting for my car I took time to explore switching my mini out for a new one. Jeff Testerman took time to explain the process and provide figures. He, along with the gentleman that evaluated my car for trade in, was pleasant and through. I have recommended this dealership to friends and will continue to do so. More