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MINI of Towson - Service Center

Towson, MD

4.8
1,071 Reviews

1,071 Reviews of MINI of Towson - Service Center

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June 13, 2018

Just what our MINI needs We purchased a used MINI elsewhere. Having worked in the automotive industry, I know trained, experienced technicians using factory parts result in b More

by suebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jun 15, 2018 -

MINI of Towson responded

Thank you for taking the time to share your experience with us! We are excited to hear that Allen and our Service Department has provided you with exceptional customer service. We appreciate your business and hope to see you again in the future.

June 13, 2018

Service Team at mini of Baltimore. It was a great experience Dealing with Mr. Allen Rolocut. Allen was great at dealing with the warranty company and kept reassuring me the I would hav More

by Rod.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jun 15, 2018 -

MINI of Towson responded

We appreciate you taking the time to share your experience with us. We'll make sure to pass on your kind words to Allen for providing you with the best customer service possible. Thank you for your business and we hope to see you again in the future.

June 12, 2018

Yoni treats me like I am family. I have purchased 3 minis!! Yoni baron! Kind, funny, trustworthy. Personifies the meaning Of exceptionalism. Why go anywhere else? I drive from Rehoboth Beach Delaware for cars a More

by Surfergirl51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Jun 12, 2018 -

MINI of Towson responded

Hello, thank you for leaving us your feedback! Yoni is truly one of our best and we are extremely lucky to have him on our team. Thank you so much for choosing us to help you with your vehicle needs. We look forward to seeing you again in the future.

June 11, 2018

Excellent Service Advisor My most recent visit for service on my Mini was addressed by Allen Rolocut. He was very attentive to my concerns. Allen ensured me that my mini’s issu More

by Ciddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jun 11, 2018 -

MINI of Towson responded

Hello, Thanks for sharing your service experience with Allen. We're thrilled to see he did a fantastic job with following up with you regarding your Mini. Please let us know if we can assist you again.

June 11, 2018

Exceptional Service Every Time! Mini of Baltimore is a top notch operation. Yoni (Jonathan Baron) is always courteous, helpful and informative. I live very close to Annapolis but mak More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Allen Rolocut, Yoni Baron
Jun 12, 2018 -

MINI of Towson responded

Hello there, thank you so much for the great review! We are thrilled to hear Yoni has provided you with exceptional service. We truly appreciate your business and making the drive to our location. Let us know if there is anything else we can help you with. We are here for you!

June 10, 2018

Jonathon "Yoni" Baron and the best service center I've been dealing with Mini of Baltimore and Yoni since 2006. He has gone beyond any expectations of excellent service on many occasions. He has been More

by Geo341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Roles, Jeff Testerman, Yoni Baron
Jun 11, 2018 -

MINI of Towson responded

Hello, Thank you for sharing your experiences with Yoni, and Jeff. We appreciate you making the drive out here to work with us and look forward to your next visit.

June 09, 2018

Go see Allen Rolocut.. My service advisor Allen Rolocut was personable and attentive. He did everything that he said he would, kept me informed of the progress on diagnosin More

by Ann6421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loaner agent (sorry I don’t remember her name), Allen Rolocut
Jun 10, 2018 -

MINI of Towson responded

We're glad to learn that Allen has earned five-stars from you! It's great to know that you enjoyed your service experience because of his excellent customer service. Thank you for the review, and we look forward to serving you again in the future.

June 09, 2018

Great Experience Allen Rolocut was a cut-above! I had a first rate service experience from beginning to end. He also arranged for a loaner vehicle because the part w More

by earl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jun 10, 2018 -

MINI of Towson responded

Hi Earl, thank you for sharing your great experience! We're pleased that you received first-rate service from Allen and the rest of our service team. We appreciate your feedback, and we hope to serve you again for your future vehicle needs.

June 09, 2018

Ask for Allen Always a pleasure working with Allen at Mini of Baltimore County. Allen takes such good care of his clients. He’s understanding and is very accommodat More

by MiniLyon2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jun 10, 2018 -

MINI of Towson responded

We're glad to have earned your recommendation! It's great to know that Allen was helpful and accommodating during your service visit. If we can assist you with anything else, then please don't hesitate to reach out.

June 07, 2018

Jonathan ( Yoni ) Baron Mini of Towson What separates a car dealership to others is their service dept. What this lucky dealership has is in my over 40 years of owning a v More

by Rob F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jun 08, 2018 -

MINI of Towson responded

Hi Rob, thank you for sharing your great experience with us! We are happy to know Yoni provided you with outstanding service. We truly appreciate your business and loyalty. We hope to see you again soon!

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