MINI of Towson - Service Center

Yoni is the man I have been using this dealership/service center for almost 10 years. I am so pleased with the service and the relationship I have built with Yoni. I I have been using this dealership/service center for almost 10 years. I am so pleased with the service and the relationship I have built with Yoni. I first got a Mini because it was my dream car... I am now on my 3rd Mini Cooper Kama and it is not just because I love the car, but also because of the experience I have had here and working with Yoni. I would not trust anyone else with my car. They care, they communicate, and they are honest. You can't ask for much more! I also recently had the experience of buying a vehicle with Matt. Although you can tell he is young and just getting his feet wet, he knew his stuff and helped me a great deal in my newest Mini purchase. Adnon in finance was also super friendly and made the process easy. You guys rock, keep doing what you're doing! More

Positive experience This was my first time at the Service Center and Alan Rolocut was extremely helpful - from the moment he checked me in - he was very responsive and li This was my first time at the Service Center and Alan Rolocut was extremely helpful - from the moment he checked me in - he was very responsive and listened to all my concerns. He kept me informed while I waited and let me know the ongoing status. When it was determined I had to leave the car until the next day, he arranged a loaner and made the process so efficient. I greatly appreciated his patiently reviewing all the features on the loaner car before I drove off. I felt he went above and beyond to make sure my experience at Mini of Baltimore was a positive one. He kept in contact with me the following day to let me know the status of my car repairs and was very informative of what the repairs included. More

Great experiences dealing with service of car. Great experience with all aspects of service. Working with Allen has been a pleasure. He goes above and beyond with all he does. Quality service. Great experience with all aspects of service. Working with Allen has been a pleasure. He goes above and beyond with all he does. Quality service. More

Satisfied Customer What can I say about about Mini Of Towson and Mr. Allen. I feel that my car is a brand new one. If it isn’t I will be back. Lol, if I heard something What can I say about about Mini Of Towson and Mr. Allen. I feel that my car is a brand new one. If it isn’t I will be back. Lol, if I heard something Allen is on it, If I need something Allen is on it, Allen needs a raise. He has the perfect temperament dealing with an array of personalities from customers around the tristate area. Allen is an asset to the company and is used in many ways to satisfy the company and the customer. Mr. Clark More

friendly and on the ball. Working with Allen Rolocut has always been a pleasure. He is quick to call me back, ready with an answer and honest enough say if he doesn't know the Working with Allen Rolocut has always been a pleasure. He is quick to call me back, ready with an answer and honest enough say if he doesn't know the answer he will find it and does. would highly recommend Mini of Baltimore County...... More

Excellent Customer Service As usual my experience during my recent service visit at Mini of Towson was incredible. Yani Baron was my service rep. He always professional and ve As usual my experience during my recent service visit at Mini of Towson was incredible. Yani Baron was my service rep. He always professional and very knowledgeable. I would highly recommend the Towson store. Melanie was my service rep for my loaner car. She was very helpful and professional. I did not remember my insurance policy #..... she called the insurance company to check coverage and I was on my way. Two thumps up...5 Stars...10s across the board to MINI of TOWSON!!!! More

Should be called ALLEN’S SERVICE CENTER! Allen is by far THE BEST service associate I’ve ever dealt with..... bar none! He goes above and beyond for my satisfaction every time I’m there for s Allen is by far THE BEST service associate I’ve ever dealt with..... bar none! He goes above and beyond for my satisfaction every time I’m there for service and I’m there for service A LOT!!!!!!! More

Great dealer and service. Routine service on our Mini Cooper, made exceptionally easy and a pleasure by Allen. Thank you! They helped out with questions about car features and Routine service on our Mini Cooper, made exceptionally easy and a pleasure by Allen. Thank you! They helped out with questions about car features and gave us a great lead on a bike rack for the car, too. Very helpful, highly appreciated! More

Just what our MINI needs We purchased a used MINI elsewhere. Having worked in the automotive industry, I know trained, experienced technicians using factory parts result in b We purchased a used MINI elsewhere. Having worked in the automotive industry, I know trained, experienced technicians using factory parts result in better service and repairs. So we brought the MINI to MINI of Baltimore for service. Allen Rolocut has been excellent. He has taken care of our maintenance needs and repairs with a friendly touch letting us know what is needed now and what to look for in the future. Just what our MINI needs! More

Service Team at mini of Baltimore. It was a great experience Dealing with Mr. Allen Rolocut. Allen was great at dealing with the warranty company and kept reassuring me the I would hav It was a great experience Dealing with Mr. Allen Rolocut. Allen was great at dealing with the warranty company and kept reassuring me the I would have to pay my deductible. Thank You Allen. More