MINI of Towson - Service Center

Vehicle repair Over the past two years, I have been served by Allen Rolocut. He has been marvelous to work with by explaining what the service needs should be pro Over the past two years, I have been served by Allen Rolocut. He has been marvelous to work with by explaining what the service needs should be provided, the timeline that the automobile should be returned for maintenance and upkeep, promises are kept as to the amount of time needed to complete the service as well as assisting when something occurs that the owner does not understand. Additionally, there is nothing like returning to my clean and shining Mini upon completion of the service. More

Excellent Service I have been bringing my MINI Cooper S to Baltimore for 4 years now. Allen Rollecut has been an outstanding service advisor. His friendly demeanor make I have been bringing my MINI Cooper S to Baltimore for 4 years now. Allen Rollecut has been an outstanding service advisor. His friendly demeanor makes you feel welcome. He always identifies current required work, but also gives you required maintenance coming due, which allows you to plan financially. Additionally, MINI of Baltimore gives a military discount on service charges. My MINI dealership and service advisor of choice! More

Vehicle repair Yoni was awesome and had my car done on time, clean and ready to drive home m. His estimate was spot on and reasonable. Excellent service! Yoni was awesome and had my car done on time, clean and ready to drive home m. His estimate was spot on and reasonable. Excellent service! More

Excellent Service provided. I have owned Minis since 2007 and have always been satisfied with the service at Mini of Baltimore. A recent service visit handled by Allen Rolocut we I have owned Minis since 2007 and have always been satisfied with the service at Mini of Baltimore. A recent service visit handled by Allen Rolocut went beyond my usual expectations of prompt, courteous service and a free car wash. A more complicated service than anticipated coincided with my husband's surgery and hospitalization. Allen put me at ease by assuring me that regardless of when the service was done, he would handle getting my car back to me, leaving me to worry about my husband. "Don't worry, we'll handle it" may seem very simple but sometimes it makes all the difference. More

Jonathan Baron Great Service all the time. I have had my Mini for almost 5 years. I have always gotten the best service from Mini of Baltimore. I took my car in last Saturday at 8:30AM, my car I have had my Mini for almost 5 years. I have always gotten the best service from Mini of Baltimore. I took my car in last Saturday at 8:30AM, my car was taken in within 5 minutes. I asked Jonathan if there was any chance of it being done by 11:30AM, since I had hair appointment. He said yes and the car was done by 10:00 AM. As always the car was immaculate when I got it back. I will always take my car back there. More

First Visit for my MINI Service Great service, I now always take my car at MINI of Baltimore County as the staff is professional, honest and personable. Thank you Yoni for all you Great service, I now always take my car at MINI of Baltimore County as the staff is professional, honest and personable. Thank you Yoni for all your help! More

Mini of Baltimore Service Department John Baron Mini of Baltimore's Service Department is the best! Jonathan(Yoni) Baron my service representative. He is always professional, pleasant, and courte Mini of Baltimore's Service Department is the best! Jonathan(Yoni) Baron my service representative. He is always professional, pleasant, and courteous in providing exceptional customer service. … Mini of Baltimore's Service Department is the best! Jonathan Baron is my service representative. He is always professional, pleasant, and courteous in providing exceptional customer service.Yoni gives great directions as well stayed on the phone with me when I couldn’t find Mini of Baltimore. More

LOVE my Mini Dealership at Towson! While most people may dread the day they need to take their car in, for me this is a treat I look forward to! Odd, ah? The Towson MINI dealership is While most people may dread the day they need to take their car in, for me this is a treat I look forward to! Odd, ah? The Towson MINI dealership is like a family to me. Yani Baron, not only chats with me in my mother's tongue (Hebrew) he treats me like a VIP each and every time, making sure that I, and my car of course, get the best treatment. And I only have a 7 year old MINI I didn't even buy there!!! I am reminded of annual maintenance, accommodated promptly, and given a loaner car each time care exceeds three hours. And, my car ALWAYS gets washed and vacuumed! The last time I was there was for recall item management. It took less than two hours and got done well. My balance was $0! The Towson dealership, and especially Mr. Baron, exhibit professionalism and a user-friendly service beyond expectations. No doubt I will get my next car there! Hopefully soon... More

Visit at Mini Cooper I was warmly greeted upon arrival by Jonathan Baron. He asked me how u had been and what could be done for my vehicle today. He asked for my keys a I was warmly greeted upon arrival by Jonathan Baron. He asked me how u had been and what could be done for my vehicle today. He asked for my keys and printed out my paper work for signature. He showed me where I could wait. He said their was water and snacks if I wanted. He would let me know the status of my vehicle and when it would be ready. He did all test he promised with a smile. I was so pleased he took care of my car. Thanks so much . More