MINI of Towson - Service Center

Sensational Service with a Smile Allen’s demeanor and soft spoken attitude can put any customer at ease when they are faced with unexpected automobile repairs. He is not only professi Allen’s demeanor and soft spoken attitude can put any customer at ease when they are faced with unexpected automobile repairs. He is not only professional, but very conscientious in keeping his customers informed every step of the way during the car’s service. Additionally, Allen will compliment a customer with a new loaner car if the service is anticipated to be longer than expected. It’s sometimes the extra perks that illustrate how he goes the extra mile for clients. It is such a pleasure working with Allen as he tailors the needs of each client and provides excellent customer service. Seamless solutions without the hassel! More

Allen Rolocut at Mini of Baltimore County is always so gracious and helpful with my many questions. When I stress about repairs, he has a way of making me feel calm and ca of Baltimore County is always so gracious and helpful with my many questions. When I stress about repairs, he has a way of making me feel calm and cared for. Top notch service!!! More

Detail oriented and welcoming Yoni has a skill for making me feel that when I am there dropping off my car or picking it up at I am the focus of his attention. He listens. He remem Yoni has a skill for making me feel that when I am there dropping off my car or picking it up at I am the focus of his attention. He listens. He remembers. And he makes sure I am satisfied. More

Out of State Traveller I come to MINI of Baltimore from out-of-state (NJ) now to have Yoni (and Allen) be my lead Svs Advisor(s). They are professionals with tons of integr I come to MINI of Baltimore from out-of-state (NJ) now to have Yoni (and Allen) be my lead Svs Advisor(s). They are professionals with tons of integrity, and I trust them and the dealership svs team implicitly to work on my car. In over 8 yrs of having my 4 MINIs serviced there, I've never had an issue and I'm always please with the work. Thank you Yoni for being the best! More

Servicing my Mini I recently had my Mini serviced at the Mini of Baltimore County in Towson. Jonathan Baron (Yoni) is my contact "go to" whenever I need assistance. Y I recently had my Mini serviced at the Mini of Baltimore County in Towson. Jonathan Baron (Yoni) is my contact "go to" whenever I need assistance. Yoni continually goes out of his way to assist me getting in and out quickly. He's a rare find in this business ... absolute best there is!!! More

Great experience every time! Yoni Baron has been taking care of my Mini for 6 years now. He keeps me informed of what my car needs and helps me figure out the best value. I usua Yoni Baron has been taking care of my Mini for 6 years now. He keeps me informed of what my car needs and helps me figure out the best value. I usually wait for my car and the waiting area is clean and quiet. The snacks and drinks are plentiful and good. More

Great Service Yoni Baron is great. Efficient and knowledgeable. Who could ask for more. Love working with him for scheduled and unscheduled maintenance. Service wit Yoni Baron is great. Efficient and knowledgeable. Who could ask for more. Love working with him for scheduled and unscheduled maintenance. Service with a smile and a warm greeting. More

Great service center I have been getting service at Mini of Baltimore County since the last three years when I got my Mini. I have always received good service and welcomi I have been getting service at Mini of Baltimore County since the last three years when I got my Mini. I have always received good service and welcoming attention from Allen and the store's personal. Allen is really professional. He explains whatever concern my car and brings me positive and friendly suggestions. More

Even on Saturday My Mini started giving me trouble, which was concerning, considering I was traveling. I was convinced I had picked up "bad gasoline" on my fill up in My Mini started giving me trouble, which was concerning, considering I was traveling. I was convinced I had picked up "bad gasoline" on my fill up in New York. I called Allen Rolocut on a Saturday, in hopes of getting help right away. I really did not expect to be taken care of until Monday but he saw to it that I was fit in to the schedule and had me back on the road in no time. Many thanks to the service crew as well. Love my Mini! More

Friendly, professional service Allen was super friendly and helpful while scheduling and completing my service appointment. He explained, in a way that I could understand, what need Allen was super friendly and helpful while scheduling and completing my service appointment. He explained, in a way that I could understand, what needed to be done, how long it would take, and how much it would cost. I felt comfortable knowing that my car was in knowledgeable, capable hands. I highly recommend Allen and MINI of Baltimore County. More