MINI of Towson - Service Center

Customer Service above and beyond! This was my first visit to MINI of Baltimore, it won't be my last. Allen Rolocut, Assistant Service Manager, was the just the definition of profession This was my first visit to MINI of Baltimore, it won't be my last. Allen Rolocut, Assistant Service Manager, was the just the definition of professional and helpful. Allen was key in helping me understand what my options were, and kept me up to date as the service work took place. More

Yoni is first class I always know I am in good hands with Yoni. Ever since I brought my first Mini in for service 6 years ago, I look forward to working with no one else. I always know I am in good hands with Yoni. Ever since I brought my first Mini in for service 6 years ago, I look forward to working with no one else. He is consistently friendly, professional, and prompt. He goes over everything with me yet never makes me feel rushed when I have questions. He is approachable and encourages me to ask any questions I have. He provided transportation options for me to get to and from work while they had my car. First class all the way! More

Always reliable, trustworthy and on time. Allen Rolocut and team are always on their "A" game whenever we need them. They advise well when your vehicle needs something but more importantly whe Allen Rolocut and team are always on their "A" game whenever we need them. They advise well when your vehicle needs something but more importantly when it doesn't! More

BEST CUSTOMER SERVICE!!!!!!!!! Allen Rolocut is always friendly and professional and I always know I'm in good hands. The experience is always positive and the very best customer s Allen Rolocut is always friendly and professional and I always know I'm in good hands. The experience is always positive and the very best customer service far surpasses any I've every experienced at other car dealers. My are is returned to me on time and clean! More

THE BEST DEALERSHIP!!! Ever since I’ve Visited Mini of Towson I’be been nothing but impressed. The staff ( Everyone) have been nothing but professional. Alan Rolocut who Ever since I’ve Visited Mini of Towson I’be been nothing but impressed. The staff ( Everyone) have been nothing but professional. Alan Rolocut who happens to be My Primary automobile adviser at Mini of Towson is one of the nicest and most professional person I’ve met. He goes out of his way to help me with my needs; appointments etc. The dealership is clean , comfortable rest/ waiting area with complimentary beverages and most importantly wait times are short and prices are fair considering it’s a German car. Thumps up More

The absolute best. Joni is the best there ever was. Fantastic experience as always and I look forward to seeing him again. MINI of Baltimore is the greatest of all tim Joni is the best there ever was. Fantastic experience as always and I look forward to seeing him again. MINI of Baltimore is the greatest of all time. More

Thank you, Yoni! Yoni has once again provided great service and gone the extra mile to make sure my experience was the best and most convenient as possible! Thank you! Yoni has once again provided great service and gone the extra mile to make sure my experience was the best and most convenient as possible! Thank you! More

Service at Mini of Baltimore County Very satisfied with my experience here. Service advisor Alan Rolocut was very helpful and the repairs were done in a timely manor. I would not hesitat Very satisfied with my experience here. Service advisor Alan Rolocut was very helpful and the repairs were done in a timely manor. I would not hesitate to bring my car back here More

Outstanding service! Yoni always gets what my MINI needs and what I need when I ask him maintenance. When I get there, he do paperwork so quickly and gets me loaner car. S Yoni always gets what my MINI needs and what I need when I ask him maintenance. When I get there, he do paperwork so quickly and gets me loaner car. So I just need to stay there less than 10 mins. This isn't one time experience. He did this every time. Every time, he gives me outstanding service. He is highly skilled service advisor! More

Worries free service Allen knew who I am the moment I walked in! Of course we talked on the phone, but he took time to learn my profiles. Allen knew who I am the moment I walked in! Of course we talked on the phone, but he took time to learn my profiles. More