MINI of Towson - Service Center

Excellent Service. Yoni was extremely helpful. Kept me up to date on the repairs with daily communication and coordinated with the warranty company to cover the repairs Yoni was extremely helpful. Kept me up to date on the repairs with daily communication and coordinated with the warranty company to cover the repairs. More

Love my MINI and MINI of Baltimore County Always the best service by caring, professional, and friendly people....and and love the Mike and Ike treats!. Coming to MINI of Baltimore County is Always the best service by caring, professional, and friendly people....and and love the Mike and Ike treats!. Coming to MINI of Baltimore County is coming to see good friends. More

Allen is the best! It's never fun (or cheap) to have your car repaired, but Allen makes it a heck of a lot less painful. His service is unparalleled. Thanks, Allen! It's never fun (or cheap) to have your car repaired, but Allen makes it a heck of a lot less painful. His service is unparalleled. Thanks, Allen! More

great experience the crew at mini of baltimore is the best. allen rolocut is super and always takes good care of me. always have a really great experience when i’m i the crew at mini of baltimore is the best. allen rolocut is super and always takes good care of me. always have a really great experience when i’m in for service. More

Great service Allen was very helpful in resolving problems with my mini. Very timely service and I felt Allen's explanation of service performed and what might be Allen was very helpful in resolving problems with my mini. Very timely service and I felt Allen's explanation of service performed and what might be needed in the future was very beneficial. More

Made a bad situation the best it could be I was very pleased with my last experience at MINI of Baltimore. I took my car in knowing something was wrong and it turned out to be much bigger than I was very pleased with my last experience at MINI of Baltimore. I took my car in knowing something was wrong and it turned out to be much bigger than expected. Alan Rolocut guided me through the process. He was very helpful, gave excellent advice, communicated frequently, and actually saved me a good bit of money. A bad situation was certainly made much better thanks in large part to Alan. More

Very helpful Allen was my service advisor. As always he was very helpful and explained what service was needed and kept me informed. The service was performed in a Allen was my service advisor. As always he was very helpful and explained what service was needed and kept me informed. The service was performed in a timely manner and I’m very happy with my vehicle. More

Excellent Customer Service Turned upo without an appointment and left 10minutes later in a loaner vehicle. Mini was fixed within 24hrs, whilst Allen kept me updated throughout. Turned upo without an appointment and left 10minutes later in a loaner vehicle. Mini was fixed within 24hrs, whilst Allen kept me updated throughout. It's this excellent continued customer service that makes me ponder on purchasing a new vehicle. More

Professional and helpful Yoni helped me with the service appointment and he is very professional and super helpful. He clearly explained what needs to be done and patiently an Yoni helped me with the service appointment and he is very professional and super helpful. He clearly explained what needs to be done and patiently answered all my questions. He estimated the time it would take and they finished ahead of schedule. Had a good experience. More

The Best of the Best! Recently went in because my tire kept deflating. Not only did they fix my tire for minimal cost but also recommended that I had my air filter and oil Recently went in because my tire kept deflating. Not only did they fix my tire for minimal cost but also recommended that I had my air filter and oil changed since I no longer live close to the dealership, but refuse to go to a different one. When I called about the issue Yoni helped me figure out if I could make it until the weekend, so I wouldn't have to take time off to come in. This service center care about more than just the cars. Always a great experience. More