MINI of Towson - Service Center

What other dealerships aspire to be Reference: 2015 MINI Cooper Countryman S Sales Department: Thank you all for putting the fun back in buying a car again and making the entire p Reference: 2015 MINI Cooper Countryman S Sales Department: Thank you all for putting the fun back in buying a car again and making the entire process an exhilarating experience; before, during and after the sale. Another raging MINIac has been born! Service Department: On January 8, 2015 I had the pleasure of working with Yoni Baron, Service Adviser, at MINI of Baltimore. He once again exuded being the consummate professional along with a vast automotive product knowledge, congenial personality and an accommodating and diligent manner. Yoni truly knows the art of good customer relations and what "service after the sale" should really be! What other dealerships aspire to be...MINI of Baltimore County delivers! More

Best Dealership Ever I am on my second MINI (of Baltimore) and as much as I love the car, I have to admit that it is the service that I receive that matters the most. N o I am on my second MINI (of Baltimore) and as much as I love the car, I have to admit that it is the service that I receive that matters the most. N o matter what happens, or why I have to come in, Yoni makes the experience not just tolerable, but fun!!! I even had to wrap a few gifts once and he brought me tape and scissors!!! I cannot ask for more than a great car with guaranteed great service!!! More

Always an awesome experience! My Service Rep, Jonathan Baron "Yoni" is the BEST!!! He makes you want to stay in a Mimi forever. He's always very helpful, knowledgeable, and makes My Service Rep, Jonathan Baron "Yoni" is the BEST!!! He makes you want to stay in a Mimi forever. He's always very helpful, knowledgeable, and makes you feel that your problem is not that bad. He takes his time to explain what's going. He truly cares about his customers and loves what he does. More

Excellent service @ Mini of Baltimore I bought my wife's 2011 Mini Cooper S in for the 50,000 mile service. My service rep, Yoni, took the time and shared with me everything that needed t I bought my wife's 2011 Mini Cooper S in for the 50,000 mile service. My service rep, Yoni, took the time and shared with me everything that needed to be done and asked me to just relax, get some coffee and watch the tv in the waiting area. So I did as he said and before I knew it, the car was ready and even had a new wash! My wife and I love the folks at Mini of Baltimore and I truly appreciated Yoni assistance on this visit!!! More

Service Dept I've taken my Mini for simple service (oil change) and complex repair (tricky computer short). In each case I've received wonderful responsiveness and I've taken my Mini for simple service (oil change) and complex repair (tricky computer short). In each case I've received wonderful responsiveness and clear explanations. Yoni Baron does a fantastic job!! Thanks. Bill Robinson More

How do I love Mini of Baltimore? Let me count the ways This is my second Cooper HT from Mini of Baltimore and I cannot imagine buying or servicing a car anywhere else. It's like walking into Cheers, every This is my second Cooper HT from Mini of Baltimore and I cannot imagine buying or servicing a car anywhere else. It's like walking into Cheers, everyone knows my name. Everyone knows my taste and actually brings me things that I think may be funny or great to have for my car. Yoni is one of the best service writers ever, I say one of the best because combined with the other two service writers at Mini of Baltimore they are the best service team ever. I have never had to wait to make an appointment. If I do arrange an appointment in advance I get a loaner car. Everyone from Sales, Parts, Service and Administration is absolutely amazing. Don't buy a Mini from anywhere else! More

Service at Mini of Baltimore I have always been treated wonderfully when I bring my car in for service. Jonathon ( Yoni) Baron is awesome. He remembers me, my family, takes awes I have always been treated wonderfully when I bring my car in for service. Jonathon ( Yoni) Baron is awesome. He remembers me, my family, takes awesome care of me and my mini all in a timely fashion:) He really helped me out a bunch of times, even at the last minute. More

Service experiences I started using Mini of Baltimore when I purchased a used car. I found Allen's help invaluable when deciding what needed to be taken care of immediat I started using Mini of Baltimore when I purchased a used car. I found Allen's help invaluable when deciding what needed to be taken care of immediately and what could wait. I loved that car but, when the service visits were getting too frequent, I decided to get a new one. A lot of my decision to stay with Mini and Mini of Baltimore is due to Allen. I trust his practical opinion and know, if I have a question or concern, that he will do his best to answer it. Mini of Baltimore, as a company, has been great to work with but the "face" of the company, to me, is Allen. More

Best Service of a Lifetime Yoni Baron, Service Advisor at Mini of Baltimore, and his team, provide continually better service than any in my lifetime, and this is SIX years afte Yoni Baron, Service Advisor at Mini of Baltimore, and his team, provide continually better service than any in my lifetime, and this is SIX years after I purchased my car. The service is even better than the sales department, and albeit it's a long drive to get there, I will not consider going elsewhere. We will be returning customers as long as we remain on the east coast. If I had one negative thing to say, it would be how "Mini" treats their employees. They work all day without a break, they work Saturdays, which obviously should be their primary day of business as many clients cannot escape work themselves, with less than one third staff, they don't even get a discount on the vehicles the sell and service. I find this shameful. If it were my choice Yoni Baron would be spending his time training his replacements on a global basis. More

Outstanding Service at Mini of Baltimore Service Department I had my Mini serviced on Friday April 18, 2014. It truly was a "Good Friday". Once again Yoni Baron provided an outstanding customer service experien I had my Mini serviced on Friday April 18, 2014. It truly was a "Good Friday". Once again Yoni Baron provided an outstanding customer service experience in the service department. One of the many reasons why I chose Mini of Baltimore for my purchase and servicing of my new Mini, even though there is a closer dealer to my residence. Yoni's professionalism and caring for the consumer attitude leaves me with the confidence knowing that my Mini is in the best hands possible. The day of my visit, the sales team was gearing up for a big sales event for the weekend. Excitement was in the air and their enthusiasm is truly refreshing. I LOVE MY MINI and the people who support it! More